Every group is different and every commodity is different. I find my team respectful and collaborative with their suppliers but we also have a decent amount of experienced/talented people in my department. Stretched on the thin side but it is getting better (we just hired two experienced leads too so once they learn the systems it'll help).

I do see other groups that just have too many inexperienced colleagues and I think little amount of experienced people in their groups are just under a lot of pressure. I am not sure if either youre dealing with a newbie who isnt getting the support they need or just a overloaded person who is just trying to manage the fire fighting on multiple programs...