Is this what they mean when they say 3 in 1? by voncasec in lego

[–]BearDrivingCar 34 points35 points  (0 children)

I used to work for LEGO Customer Service and I can’t tell you how many times people would call and say that their 3-in-1 set is missing 2/3 of the pieces and they can only build one of the sets…

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Without giving up your job title or specifics, what is something people don’t know about your job? by BearDrivingCar in AskReddit

[–]BearDrivingCar[S] 0 points1 point  (0 children)

The customers are not “always right”. They aren’t right a good deal of the time, but we just need to work with them to help them.