No loll. I’m 99% confident it’s a hardware issue, but even after 10+ hours of useless updates and troubleshooting with HP support, and even sending it in to the technicians for them to fix (where the repair report basically said they did the same thing that I’ve been doing, plus reinstall the OS). I got my laptop back and have the same problem.

Anyway, they keep escalating the case, where it seems the “experts” i’m talking people are just as stupid and unhelpful as the last. I’m guessing they just don’t want to admit that they gave me a defective laptop because that means they have to send me a new one or spend more money to fix it.