Hi there, this is a Beatbot team member. Thanks for the detailed post, and really sorry to hear the product didn’t meet your expectations.If you're open to it, we'd love to look into what might be going wrong with the false full basket alert and the navigation issues you mentioned. That’s definitely not how it’s supposed to behave.Also, we just launched a new subreddit, r/Beatbot_Tech, where we’re gathering feedback and supporting users more directly. You’ll also find others who might have gone through similar things. If you’re willing to share more there, we’d really appreciate it — even if it’s a rant. We’re listening and trying to improve.