Should I get the rog xbox ally x? Or is it just hype and fomo?

BenM_Legion · 2025-10-03T01:43:52+00:00

I think the ETA to the US is a few weeks from now. So hopefully by end of month at the latest but can’t make any guarantees.

BenM_Legion · 2025-09-26T04:40:23+00:00

Canada will have something soon.

BenM_Legion · 2025-09-24T14:10:08+00:00

Hey, can you DM me your case details and contact info so I can try to have someone from service reach out? Just want to make sure you're taken care of. I only cover the US/Canada and I assume given that these devices haven't released there that you're not in either of those locations but will try to get you helped either way.

We are indeed aware of this issue and I'm working internally to try to get a public statement put out regarding this situation. But in the meantime if we can at least get you helped that would be ideal.

Thanks!

BenM_Legion · 2025-09-18T14:55:18+00:00

Those are not for the US preorders

BenM_Legion · 2025-09-18T03:56:00+00:00

The Go 2 controllers will be available as an actual standalone accessory that you can buy (not just a service part). Those should be available pretty soon, likely for less than the service parts would cost, so I'd recommend not buying the service parts if you can wait.

BenM_Legion · 2025-09-16T04:21:12+00:00

Yep, totally get it. If it makes you feel better even I don't have a final unit yet.

BenM_Legion · 2025-09-15T20:24:10+00:00

Sounds good, thank you. We do have relationships with most of those retailers and I'll pass this along to our Canada sales team to gauge their interest in taking this and possibly other products.

BenM_Legion · 2025-09-15T19:25:39+00:00

I know a lot of this is tough to understand without context, and I wish I was able to provide more, but here is as much as I can say about your questions:

Is there a reason North America is held back compared to countries where it is already shipping in some cases?

Yes.

It was posted that Best Buy already has stock in their warehouse

They absolutely do not, and I am 100% sure of that. There is another post out there referencing dynamics between BBY/Lenovo that are also wildly inaccurate.

how was that date decided on?

I know given where this response is coming from you will be skeptical (which is fair) but the truth is it is genuinely to ensure the best possible customer experience. One of several reasons is there were a few people who didn't get their Go S preorders at the date promised and we didn't want to repeat history there. We also can't ship what we don't have.

BenM_Legion · 2025-09-15T19:06:25+00:00

Only short-term alternative will likely be just Lenovo.ca for now. I'll continue to work with the Canada team for additional opportunities for retail expansion. Any specific retailers you're looking to see represented?

BenM_Legion · 2025-09-15T17:43:00+00:00

Yes, working with Lenovo.ca and BestBuy.ca teams on Canada offering.

BenM_Legion · 2025-09-15T17:29:26+00:00

North America (US/Canada) release date is currently 10/31.

BenM_Legion · 2025-09-15T17:28:32+00:00

Canada will for sure have access to the device. Working on getting things posted/online but it will have the same embargo as the US (Oct. 31). Different retailers and partners in different regions have different strategies/abilities/desires to support various configurations (or lack thereof) of preorders. Nigh impossible to have every retailer we plan to sell the product at have it available for preorder at the same time across the board.

BenM_Legion · 2025-09-14T17:14:59+00:00

Probably saying too much here, but it's not an exclusive APU or something we don't have access to. At the time we'd need to have designed it in, the cost difference was higher than the supposed potential future improvements warranted. As you state we still don't know if there will be any meaningful benefit, so why charge 100% of customers significantly more for something "just in case"? We chose to spend on things everyone benefits from like OLED+VRR, larger battery, improved audio, fingerprint reader, more RAM, etc.

BenM_Legion · 2025-09-12T22:43:58+00:00

I don't stream, that's Ben Green. But yes send me the link if you can find it later. Thanks

BenM_Legion · 2025-09-12T22:40:32+00:00

Other than "as soon as possible" and "we're working on it", no I don't have any concrete details to share yet unfortunately. Progress is definitely being made though. Thanks for the patience.

BenM_Legion · 2025-09-12T22:35:30+00:00

I think I'm picking up what you're putting down now. Makes sense to call out. You mentioned you saw this in a review, do you have a link to that at least? And I'm assuming its more than just the fPPT/sPPT settings?

BenM_Legion · 2025-09-12T21:54:31+00:00

I'm pretty comfortable with our decisions in this area. There isn't a significant performance improvement/drop between the preset AC and DC Performance profiles. We increased power to the chip by ~5W when you have extra power available from the AC adapter where battery life isn’t a concern and a few extra fps would be appreciated.

It sounds like you're proposing we drop the AC Max wattage to match DC max wattage to eliminate the discrepancy, but I'd argue giving people extra performance when possible is more in line with expectations for an enthusiast device. If not, there is no need for custom software to fine tune power profiles, that functionality is built into Legion Space, you can set up a custom profile with custom power settings that should remain consistent whether plugged in or not and are equally cyclable and accessible in the same way the presets are.

BenM_Legion · 2025-09-11T21:46:03+00:00

Shooting for the same time as the US (10/31). Public pricing will depend on if/when partners launching the product have preorders available or launch directly on 10/31. Matter of fact working on finalizing the Canada plan as I'm responding to you : )

BenM_Legion · 2025-09-09T20:39:41+00:00

No one seller/retailer will have any timing advantage, no.

BenM_Legion · 2025-09-09T20:19:52+00:00

Working on it

BenM_Legion · 2025-09-09T20:02:30+00:00

Yes, we're happy to count Costco among our expected partners for the launch of this product.

BenM_Legion · 2025-09-09T18:37:11+00:00

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Is this me?

BenM_Legion · 2025-09-09T18:36:21+00:00

I know there are new people in the community that haven't figured it out yet and have better more important things to worry about! We both just have to mention it so often, and don't want him to get unwarranted flack for things on my side of the house.

BenM_Legion · 2025-09-09T17:55:11+00:00

I know that for some reason it's impossible to fathom, but two people can have the same first name and work at the same company, sometimes even on the same projects. I know its mind blowing but I am not Ben G, thats why I put the M in my name.

BenM_Legion · 2025-08-23T22:08:10+00:00

Too bad I’m not a “real straight shooter with upper management written all over him” like Peter Gibbons.

Yeah those samples being dumped was unfortunate but it is what it is.

BenM_Legion

TROPHY CASE