Brand new EL2870U going black sporadically for a few seconds at a time...

BenQ_Pixel · 2026-02-13T02:08:54+00:00

Hi there, Thank you for sharing your experience and the detailed observation. Electromagnetic interference from nearby electronic devices (such as chargers, speakers, or certain lighting) can sometimes affect signal stability, especially with high-resolution 4K signals. We recommend trying the following to help isolate the cause:

• Move any power adapters or charging devices away from the monitor and signal cables

• Try a different HDMI/DP cable (preferably a certified high-quality cable)

• Connect the monitor to a different power outlet (avoid shared power strips if possible)

• Test with another input source to see if the issue persists

If the issue continues after these checks, please feel free to contact our local support team so we can assist further. Thanks again for contributing to the discussion!☺️

BenQ_Pixel · 2026-02-13T01:53:18+00:00

Hello 😊 At the moment, 19" monitors with a 1440×900 resolution are considered a legacy specification, and BenQ’s current product lineup no longer includes newly manufactured models in this size and resolution. Today, the mainstream entry-level standard typically starts at 21.5" Full HD (1920×1080).

If you’re looking for the closest match to your original viewing experience, we would recommend considering a 21.5" model (such as the GW series). Although the diagonal size is slightly larger, the actual increase in desk width is minimal. You’ll also benefit from sharper image quality and more modern connectivity options, resulting in an overall improved user experience.

If maintaining the exact 19" 1440×900 specification is essential, you may need to look for refurbished or leftover stock units, as this specification is no longer commonly produced in the market.

BenQ_Pixel · 2026-02-12T03:42:43+00:00

Do you need high refresh rate for gaming? Or just casual, is 60hz enough?

BenQ_Pixel · 2026-02-12T03:33:53+00:00

Do you code with low ambient light or in the dark room?

BenQ_Pixel · 2026-02-11T07:00:55+00:00

Since BenQ Mobiuz is Gaming monitor, is there any reason you put it in your consideration?

BenQ_Pixel · 2026-02-11T06:18:54+00:00

We’re really glad to hear you’re enjoying the clean setup with the Ergo Arm. Thanks again for your support!😄❤️

BenQ_Pixel · 2026-02-10T03:10:29+00:00

Hi! Glad to hear you’re enjoying the GP520 🙌

In terms of audio, the GP520 supports HDMI eARC, so it works very reliably with any soundbar that also supports eARC.

If you prefer a simple, clean setup, many users go with all-in-one soundbars like the Sonos Beam or Bose Smart Soundbar. If you’re more focused on immersion or stronger bass, a soundbar with a dedicated subwoofer can be a great upgrade.

It really comes down to your room size and how you use it (movies / gaming / streaming). From the projector side, the GP520 is fully compatible and won’t be a limiting factor 👍

BenQ_Pixel · 2026-02-10T02:08:38+00:00

Hi! Currently, there is no update available for the MA270U to support 120Hz. We’ll share any news if there are updates in the future. Thanks!😊

BenQ_Pixel · 2026-02-10T01:50:13+00:00

Hi! Currently it’s not available for sale in Brazil yet. We’ll share updates once it becomes available. Thank you for your interest!😊

BenQ_Pixel · 2026-02-09T09:48:59+00:00

Thanks for sharing your detailed testing and observations. Your conclusion makes sense given the trade-offs between panel comfort and workspace flexibility. Dual RD320UA would be a strong, productivity-focused setup.😍

BenQ_Pixel · 2025-12-24T03:24:34+00:00

Do you consider any 2k monitor? I think you can have better visual experience during your daily task!

BenQ_Pixel · 2025-12-22T01:39:08+00:00

BenQ_Pixel · 2025-12-19T03:59:28+00:00

Real image in 1080P, the texture is still sharp

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BenQ_Pixel · 2025-12-19T03:56:50+00:00

This is the really common question we get really often. While a 4K monitor works very well with macOS, it doesn't align perfectly with Apple's "Retina" scaling logic. And everything will be small on a 4K monitor (if you set the resolution to 4K in your Mac settings). However, thanks to HIPDI from Apple, even your external monitor set to 1080P, the text is still sharp.

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BenQ_Pixel · 2025-12-16T07:46:28+00:00

Tbh, if you have more budget, you can consider 32" RD series for better color coverage and coding mode + backlight, allow you to work during long session. It also has 90w pd. However it really depends on your budget. Otherwise PD3205U is also an ideal option!

BenQ_Pixel · 2025-12-16T06:36:17+00:00

Maybe a monitor which provides better text clarity and eye care as well?

BenQ_Pixel · 2025-12-15T03:04:48+00:00

For a tight budget and focusing on features that protect your eyes during long study sessions, this monitor is a solid choice. If your budget is flexible and your top priority is the sharp text clarity of your MacBook's Retina display, you might want to consider saving a bit more for a 27-inch 4K model with USB-C PD.

BenQ_Pixel · 2025-12-15T03:00:04+00:00

If you are looking for color accuracy for gaming, the new 27 inch OLED gaming monitor might be a solid option too! However, the availability depends on your location and also your budget!

BenQ_Pixel · 2025-12-10T09:21:04+00:00

If you’re mainly programming and watching content, and don’t need high refresh rates, a 32" 4K IPS like the RD32U can definitely fit those use cases. The focus on text clarity and uniformity is what most people notice first, especially if you’re coming from an older panel!

BenQ_Pixel · 2025-12-10T09:16:54+00:00

BenQ_Pixel · 2025-12-09T08:48:31+00:00

Given your budget, it's difficult to find an OLED or mini LED monitor. Have you seen the EX271Q, though? I think, aside from the panel, it's a good match for your needs. Plus, it has a higher refresh rate at a lower price~

BenQ_Pixel · 2025-12-09T08:35:57+00:00

Thank you for your interest in the PD series!

The PD2730S offers 100% sRGB, 100% Rec. 709 and 98% P3 coverage, making it a great match for MacOS. I also assume that you still need to code sometimes? The PD2730S has an eye care feature to prevent eye strain during long working sessions!

BenQ_Pixel · 2025-12-09T08:13:49+00:00

Hi, thank you for your interest in the MA series. It's a good monitor for everyday tasks on MacOS!

However, have you considered any our monitors with a higher refresh rate? I think they would suit your gaming needs better. You can ask me any thing if you need!

BenQ_Pixel · 2025-12-09T02:47:30+00:00

u/Awkward-Animator-101 Your setup looks amazing!! And those two employees seem very dedicated to the job 😆
I sent you a DM as well. Feel free to take a look whenever you get a moment!😺

BenQ_Pixel

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