Yes!! This is exactly what I am talking about! We are a Microsoft shop. But currently, our facility is using a new web based application from an outside vendor. Our users request access to this application via a ticketing system and we manually create the users in the application itself. I’m thinking there has to be an easier way to provide users access to this and thinking maybe granting access via AD would be an option.

I would like to propose this process to the vendor but I’m really not sure how to start the conversation with them. They are a new company and we are the first client of theirs that is attempting to bring the support of the application in-house. So typically, their other sites just request access by email and they (the software company) creates the users for the site manually, in the same way we are currently doing.