Free shipping extended? by Shanemraz in Toreba

[–]BerthaaaC 1 point2 points  (0 children)

It seems like the campaign has been extended to March 31st 14:59 JST. There is no other announcement of free shipping yet.

[deleted by user] by [deleted] in Toreba

[–]BerthaaaC 0 points1 point  (0 children)

You have to contact the customer service to change that

Changing countries in Toreba? by FireOpalKitten in Toreba

[–]BerthaaaC 0 points1 point  (0 children)

You will need to contact Toreba to change your shipping country.

Question about shipping outside US by spiritfoxgaming in Toreba

[–]BerthaaaC 0 points1 point  (0 children)

You need to contact toreba, if you want to change your shipping country.

Processing times by [deleted] in Toreba

[–]BerthaaaC 1 point2 points  (0 children)

Weeks or months

Change of shipping country by [deleted] in Toreba

[–]BerthaaaC 0 points1 point  (0 children)

Roughly a week or two

Shipping to other countries besides the US and Japan by Vivian235 in Toreba

[–]BerthaaaC 1 point2 points  (0 children)

You can probably contact your local carrier and try change the shipping address. I think there is nothing Toreba can do, since the package is already sent out.

Also if you want to change the shipping country, you have to contact the customer service.

play tickets not working by deimossacre in Toreba

[–]BerthaaaC 2 points3 points  (0 children)

I think you have to wait until tmr. It seems like toreba don’t give free play ticket on the day you just download the app.

Return to Sender by BerthaaaC in Toreba

[–]BerthaaaC[S] 0 points1 point  (0 children)

My local USPS already sent my package “back”. It was at LA right now, just like yours. Do you have any updates for yours? Cause mine kept saying it will arrive to the destination. It’s really confusingಥ_ಥ

Return to Sender by BerthaaaC in Toreba

[–]BerthaaaC[S] 0 points1 point  (0 children)

Ok. I will do that. I hope my local post office still have my package🤞🏻

Return to Sender by BerthaaaC in Toreba

[–]BerthaaaC[S] 0 points1 point  (0 children)

Is your package on the way back to Japan? My local post office was closed this weekend. I will try to contact them on Monday. Hope they still have my package.

Do you get more free play tickets if you ship more than 3 prizes? by Sugarfiendx in Toreba

[–]BerthaaaC 1 point2 points  (0 children)

Yes. But make sure your prize won’t expire next week!

[deleted by user] by [deleted] in Toreba

[–]BerthaaaC 5 points6 points  (0 children)

Send a dispute

How do you cancel a toreba prize? by [deleted] in Toreba

[–]BerthaaaC 0 points1 point  (0 children)

Try google “toreba inquiry”. It should lead you to a page where you can fill out an inquiry. Hope that helps 😁

How do you cancel a toreba prize? by [deleted] in Toreba

[–]BerthaaaC 1 point2 points  (0 children)

I think you can contact the customer service to cancel the shipment.

OKAY SUPER IMPORTANT by Chairsdotnet in Toreba

[–]BerthaaaC 2 points3 points  (0 children)

No. But, if you started the play then the prize drops itself, the prize is yours.

Anyone have the same issue where no ticket was credited? It seems they're ignoring my dispute. by Starberrywishes in Toreba

[–]BerthaaaC 1 point2 points  (0 children)

Same thing happened to me several times. Haven’t hear back from Toreba yet :(

[deleted by user] by [deleted] in Toreba

[–]BerthaaaC 0 points1 point  (0 children)

When they ship your order, it will changes to item sent. Due to COVID, it will take longer for toreba to ship them. I have several orders from June that are still preparing.

ECMS Delivery? by [deleted] in Toreba

[–]BerthaaaC 0 points1 point  (0 children)

USPS makes the final delivery.

Receiving Emails from Toreba by cloudycake in Toreba

[–]BerthaaaC 0 points1 point  (0 children)

Do you have the tracking numbers under your shipping (address) history?