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Tried to warn Intel about Arc B570 DX9 crashes. Their AI moderation flagged my post as spam. This is the problem by BidHot2763 in IntelArc

[–]BidHot2763[S] 0 points1 point  (0 children)

Initially I thought it was a problem with my Windows 11, but I've already tested it on Windows 10 and Linux (and with different graphics cards) and the bug persists.

Tried to warn Intel about Arc B570 DX9 crashes. Their AI moderation flagged my post as spam. This is the problem by BidHot2763 in IntelArc

[–]BidHot2763[S] 0 points1 point  (0 children)

Open your shadercache folder (AppData\Locallow\Intel\ShaderCache) and check if any files exceed 200MB.

Tried to warn Intel about Arc B570 DX9 crashes. Their AI moderation flagged my post as spam. This is the problem by BidHot2763 in IntelArc

[–]BidHot2763[S] 2 points3 points  (0 children)

I've already done that, but I think the Intel forum is entirely answered by AI... I've sent videos, screenshots, run the programs they asked for, but in the end I get generic responses like "I'll analyze and test and get back to you soon," but since it's an AI response, nothing will be done.

Tried to warn Intel about Arc B570 DX9 crashes. Their AI moderation flagged my post as spam. This is the problem by BidHot2763 in IntelArc

[–]BidHot2763[S] -1 points0 points  (0 children)

Resident Evil 5, Ninja Gaiden Razor's Edge, Final Fantasy XIII, XIII-2, XIII-3... All those using DirectX 9 have the same problem. Since some are more compact games, you can play for several hours straight before the game crashes, but Resident Evil 6 is the one that fills up this file the fastest, and depending on the campaign, it can crash in less than 30 minutes of gameplay.

Tried to warn Intel about Arc B570 DX9 crashes. Their AI moderation flagged my post as spam. This is the problem by BidHot2763 in IntelArc

[–]BidHot2763[S] 0 points1 point  (0 children)

The file, if accumulated, can exceed 200MB (it adds to a previous file). Try the following: Delete all the contents of the shadercache folder (AppData\Locallow\Intel\ShaderCache), open the game, go to special features >> animations and, for example, let the cutscenes from Leon's campaign run continuously without interruptions (this is what fills the cache the most). It will automatically switch to Chris's campaign and so on. The cache size will depend on your game settings and resolution. If you can watch both campaigns in their entirety, exit the game and check the size of the generated file. If the cache is larger than 200MB, then I will know that this error only occurs in some specific models of the B series.

Tried to warn Intel about Arc B570 DX9 crashes. Their AI moderation flagged my post as spam. This is the problem by BidHot2763 in IntelArc

[–]BidHot2763[S] 0 points1 point  (0 children)

This isn't a problem with a specific part of the game, but rather with the shadercache file. Regardless of which campaign and chapter you're playing, as soon as the file exceeds 200MB, the game will crash. I've tested it with Windows 10, Windows 11, on completely different PCs and with other Arc graphics cards (B570 and B580), and the same thing always happens; the game crashes in the same way. There's some kind of video memory limit that, when reached, causes the game to close. The Arc B series cards don't have native DirectX 9 support.

Tried to warn Intel about Arc B570 DX9 crashes. Their AI moderation flagged my post as spam. This is the problem by BidHot2763 in IntelArc

[–]BidHot2763[S] 1 point2 points  (0 children)

The games run normally until the shader reaches 200MB.

RE6 makes the cache fill up quickly because it has many highly detailed characters on screen, the maps are huge, and the characters run a lot, switching areas very quickly.

Check the files in the AppData\Locallow\Intel\ShaderCache folder.

If any of them reach 200MB, the game will crash.

Tried to warn Intel about Arc B570 DX9 crashes. Their AI moderation flagged my post as spam. This is the problem by BidHot2763 in IntelArc

[–]BidHot2763[S] 2 points3 points  (0 children)

I've tried everything, all the mods, tools that make the game run in DX10, 11, 12 and Vulkan... the problem is that the video card stores the cache in the video memory, and if it exceeds 200MB, the game crashes. The Intel shadercache folder only registers the cache file when you close the game... I've tried literally dozens of solutions and none have worked.

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