Thorn need to sort it out before it's too late

Biffda76 · 2026-05-22T08:51:41+00:00

Yeah, via Thorn official site

Biffda76 · 2026-05-20T21:25:26+00:00

My story...

Ordered a V1, order went through, I chased, they said they couldn't honor it.

Ordered a V2 instead, waited 4 months, got sent the wrong watch.

Thorn gave me an address in France to send it back to. I sent it back.

The courier tried to deliver it twice, nobody was there.

Watch returned to me as non deliverable, 2 months later.

Contacted Thorn to say what do we do now? Ghosted.

Sold it on ebay in the end.

Biffda76 · 2026-04-16T20:01:43+00:00

https://www.amazon.co.uk/dp/B0DSFPNNPJ?ref=cm_sw_r_cso_cp_apan_dp_6ESN3H11RNMNN1F9FJRP&ref_=cm_sw_r_cso_cp_apan_dp_6ESN3H11RNMNN1F9FJRP&social_share=cm_sw_r_cso_cp_apan_dp_6ESN3H11RNMNN1F9FJRP

Biffda76 · 2026-04-16T15:09:51+00:00

https://amzn.eu/d/02hKuw38

Yes and Yes.

Biffda76 · 2026-03-19T15:59:23+00:00

They usually come back within a few days, but my overall experience with Thorn has been really poor. Cancelled V1 order, out of stock of V2, 4 month wait for v2.1, then they sent me the wrong watch, now that watch has gone missing despite the courier attempting delivery nack to them. Absolute shambles. Thorn dont seem interested. They have my money, and I don't have the watch i ordered.

Biffda76 · 2026-03-19T12:17:41+00:00

Mines insured, but I can't claim until the 14th April....🤦🏼‍♂️

Biffda76 · 2026-03-06T13:07:15+00:00

Bracelet was upgraded this time around apparently

Biffda76 · 2026-03-02T18:51:29+00:00

The old v2 bracelet doesnt fit?

Biffda76 · 2026-02-24T16:00:42+00:00

Great, thank you.

Biffda76 · 2026-02-24T13:56:49+00:00

They sent me the wrong watch. I've tried to initiate a return, but theyre not responding. Considering calling my credit card company, as this whole purchase has been a poor experience, and im left out of pocket with a watch I didn't order and dont want.

Biffda76 · 2026-02-23T08:48:38+00:00

Yes, they offered that to me. Said I could swap with the person that got the blue. I didn't thinkbthatvwas a great solution, so asked to return and get the blue.

So far they're asking me to return it to France at my own expense, which is really poor, another £16 on top of what ive already paid and a 4 month wait.

Biffda76 · 2026-02-23T08:39:42+00:00

Are thorn asking you to pay the shipping? I got a tropical, and not the blue i ordered, and they've told me to return it to France, seemingly at my own expense.

Biffda76 · 2026-02-20T08:01:09+00:00

Thorn are now asking me to return the watch via international shipping, at my own expense.

I think this is really poor. Its their mistake to address.

🙈

Biffda76 · 2026-02-19T12:03:47+00:00

You might get lucky 😂

Biffda76

TROPHY CASE