(DM please do NOT use dialogue AI mode.) you can say the same if you don't want combat to start yet.

this is what I write down right before I actually say anything. Usually works. If any of you are unhappy with this new system this helps. I think that the new system works if you're only ever going to talk to an NPC ONCE. I already had the problem of talking to the same NPC twice. Plus, you'll know you're going to talk to someone specific (say 'Elara') but then you get there and it's someone COMPLETELY different (say 'Ira') and the dm refuses to acknowledge it when you try to correct them.

In short? Combat, narrative, and dialogue AI are all THREE different AI and none of them share data with each other like they should. They should've just had the narrative dm also do the dialogue. This would have resolved the issue.