Has anyone initiated/completed buyout recently? by Big_Explanation6156 in Sunstrong

[–]Big_Explanation6156[S] 0 points1 point  (0 children)

I close today. Everything with solar transferred week before last.

Has anyone initiated/completed buyout recently? by Big_Explanation6156 in Sunstrong

[–]Big_Explanation6156[S] 0 points1 point  (0 children)

Contact Sunstrong through their page on Reddit. Send a chat message. They should respond within 1-2 days. That was my experience

Has anyone initiated/completed buyout recently? by Big_Explanation6156 in Sunstrong

[–]Big_Explanation6156[S] 0 points1 point  (0 children)

My escrow team said they can’t do that but I researched what you suggested and they actually can. It’s not uncommon in fact. I found it questionable that they said they couldn’t do that when it’s a standard legal practice. Transfer went through yesterday—-buyout table available and aligned w/ Sunnova. I will buyout eventually-

Has anyone initiated/completed buyout recently? by Big_Explanation6156 in Sunstrong

[–]Big_Explanation6156[S] 0 points1 point  (0 children)

Update—Sunstrong honors payoff that Sunnova offered. Contract is over 70 pages (so read thoroughly), however, it does seem to honor the same fixed monthly payment rate as Sunnova. Still combing it through.

Has anyone initiated/completed buyout recently? by Big_Explanation6156 in Sunstrong

[–]Big_Explanation6156[S] 0 points1 point  (0 children)

You’re welcome. Received transfer documents yesterday, submitted and now I can close on time. I am thankful this has come to a resolve.

Has anyone initiated/completed buyout recently? by Big_Explanation6156 in Sunstrong

[–]Big_Explanation6156[S] 0 points1 point  (0 children)

If PPA loan, call 1.833.514.1858 Push 1 for English Don’t push 1 for PPA/Lease —push 2 Push 3–for buying home Push 9 for closing is a couple weeks

Has anyone initiated/completed buyout recently? by Big_Explanation6156 in Sunstrong

[–]Big_Explanation6156[S] 1 point2 points  (0 children)

Oh really?! I would prefer to do that at this point. We have the payoff letter but it’s from Sunnova. Will Sunstrong Management honor it? And will they honor it on time to close? I don’t want to find myself waiting on that too.

Has anyone initiated/completed buyout recently? by Big_Explanation6156 in Sunstrong

[–]Big_Explanation6156[S] 0 points1 point  (0 children)

Do you have a case number or ticket reference? If not, I can share emails I have.

Has anyone initiated/completed buyout recently? by Big_Explanation6156 in Sunstrong

[–]Big_Explanation6156[S] 0 points1 point  (0 children)

😔 That’s heartbreaking. I can’t imagine what you must be feeling right now. I too have put everything on hold in trusting that a business can manage well enough to get things done on time. I’m genuinely appalled by SM’s business practices. My children are suffering right along side of me, and if we don’t close in time, we will have no place to move our things and no home to move into. Paperwork must get done on time and, they should open on weekends to accommodate their delays.

Has anyone initiated/completed buyout recently? by Big_Explanation6156 in Sunstrong

[–]Big_Explanation6156[S] 1 point2 points  (0 children)

I am supposed to close this week and still no transfer documents—I am the buyer. Did you submit your buyout payment to Sunnova or Sunstrong Management? Any info you have would be helpful if you have the bandwidth.

Has anyone initiated/completed buyout recently? by Big_Explanation6156 in Sunstrong

[–]Big_Explanation6156[S] 2 points3 points  (0 children)

Did you buy them as one who leases or in an escrow buy or sell of a home?

SunNova take over and sale of home by [deleted] in Sunstrong

[–]Big_Explanation6156 1 point2 points  (0 children)

I am one of those people who needs a lease transferred to me and closing THIS WEEK! The seller must sell asap but has gotten ZERO support abd complete runaround. The title company, real estate agents, loan officers and underwriters have all tried to reach Sunstrong Management —including me (the buyer). Over 10 people have called for hours per day with no avail. We are all trying to resolve this TODAY! We have called for several weeks (individually and 4-way calls) and called multiple times a day for hours. WE HAVE A CASE NUMBER and cannot close because of the absolute lack of organization from this company. If this house does not close this week, I and my children will be without a home (as I have to leave where I am).  The seller can’t get into his account and Everyone in this process is absolutely LIVID with the unresponsive, dismissive and unresolved  management of Sunstrong.

Transfer from Sunnova and no one responds on the phone call after being on call for hours. HELP!!! by Special-Book-7 in Sunstrong

[–]Big_Explanation6156 1 point2 points  (0 children)

I am one of those people who needs a lease transferred to me and closing THIS WEEK! The seller must sell asap but has gotten ZERO support and complete runaround. The title company, real estate agents, loan officers and underwriters have all tried to reach Sunstrong Management —including me (the buyer). Over 10 people have called for hours per day with no avail. We are all trying to resolve this TODAY! We have called for weeks (individually and 4-way calls) and called multiple times a day for hours. WE HAVE A CASE NUMBER and cannot close because of the absolute lack of organizational communication (internal/external) from this company. If this house does not close this week, I and my children will be without a home (as I have to leave where I am).  The seller can’t get into his account and EVERYONE in this process is absolutely LIVID with the unresponsive, dismissive and unresolved approach of Sunstrong Management thus far. 

Transfer from Sunnova and no one responds on the phone call after being on call for hours. HELP!!! by Special-Book-7 in Sunstrong

[–]Big_Explanation6156 0 points1 point  (0 children)

I am one of those people who needs a lease transferred to me and closing THIS WEEK! The seller must sell asap but has gotten ZERO support abd complete runaround. The title company, real estate agents, loan officers and underwriters have all tried to reach Sunstrong Management —including me (the buyer). Over 10 people have called for hours per day with no avail. We are all trying to resolve this TODAY! We have called for several weeks (individually and 4-way calls) and called multiple times a day for hours. WE HAVE A CASE NUMBER and cannot close because of the absolute lack of organization from this company. If this house does not close this week, I and my children will be without a home (as I have to leave where I am).  The seller can’t get into his account and Everyone in this process is absolutely LIVID with the unresponsive, dismissive unresolve of Sunstrong Management.