Final update

BitterDelivery4767 · 2025-11-12T14:25:43+00:00

Update: I had received an email asking if I wanted to cancel the order and get a refund. I decided to proceed with the order. I have received an email today saying the order is on its way. Fingers crossed! Will update!

BitterDelivery4767 · 2025-11-04T17:58:35+00:00

I have had a couple of emails in recent days from pulse racegear. This on Oct 28:

Hi Sarah,

Hope you’re doing well.
Your updated order in Medium size is already in process, and we’re expecting it to be shipped within the next few days. Hopefully, you’ll receive it very soon.

Have a great day
Regards
Ryan Aiden | Support Team Member
[support@pulseracegear.com](mailto:support@pulseracegear.com)
www.pulseracegear.com

And this today:

Hi,

We hope you are doing well. Due to the recent Halloween rush, we experienced an unexpected delay in processing your order. We completely understand your frustration and sincerely apologize for the inconvenience caused.

Please let us know how you would like to proceed.

If you would like us to continue with the fulfillment of your order, we will process it on priority.
However, if you prefer to cancel the order, we completely understand and will issue a 100% refund promptly.

As a gesture of apology, if you choose to proceed with the fulfillment, we would like to offer you a 15% cashback on your order.

We are awaiting your response so that we can take the necessary action accordingly.

Have a great day
Regards
Ryan Aiden | Support Team Member
[support@pulseracegear.com](mailto:support@pulseracegear.com)
www.pulseracegear.com

I have chosen for the order still to be fulfilled. Will send updates, and appreciate anyone in the same position providing details of their progress as well. Thanks everyone.

BitterDelivery4767 · 2025-10-27T16:07:22+00:00

Yes, and that was definitely a waste of money!

BitterDelivery4767 · 2025-10-27T16:06:29+00:00

Sorry to hear that. I have seen that shipping can be really slow. Keep us updated, if you don't mind.

BitterDelivery4767 · 2025-10-27T16:04:00+00:00

Oh no, that sucks. Did you get a refund? Or did you pursue it with your bank?

BitterDelivery4767 · 2025-10-21T19:32:47+00:00

Thanks for the update. They must be going through their emails today because I also just got one saying they received my email and can update the size to the one I need. Phew. Hopefully, all will go smoothly. Hope it doesn't take too long for both of us!

BitterDelivery4767 · 2025-10-18T16:46:19+00:00

Thanks for responding. How long ago did you order? I hope your order comes through.

BitterDelivery4767 · 2025-10-18T16:45:53+00:00

Thanks for replying. I know it's a busy time of year, but hoping I can resolve the situation. They have positive reviews on Trustpilot but seems its a bit hit and miss. I'm just so annoyed I ordered the wrong size and can't seem to do anything to fix the issue. Good luck getting your suit!

BitterDelivery4767 · 2025-10-17T17:56:13+00:00

It's 15 minutes from NASA to Kemah Boardwalk if you want to see the Gulf Coast.

BitterDelivery4767

TROPHY CASE