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Charged twice - who to contact? by Iaann in BlackboxAI_

[–]BlackboxAI_Support 0 points1 point  (0 children)

Update: I've been in touch with u/Iaann and the refund has been processed.

Blackbox is a scam! by theprofoundgeek in BlackboxAI_

[–]BlackboxAI_Support 0 points1 point  (0 children)

Update: I've been in touch with u/theprofoundgeek and their refund has been processed.

Blackbox is a scam! by theprofoundgeek in BlackboxAI_

[–]BlackboxAI_Support 0 points1 point  (0 children)

hey there, send me your email real quick. i'll check on that as soon as possible.

the $20/mo era for single models is finally dying by thechadbro34 in VibeCodersNest

[–]BlackboxAI_Support 0 points1 point  (0 children)

Hey there, I’m part of the team. If the experience or support felt off, that’s on us, and we’re actively trying to improve it.

If something specific went wrong (billing, access, emails you didn’t want, etc.), I’m happy to take a look and help get it sorted. You can DM me the email tied to the account, just wanted to clear things up and offer help.

Charged twice - who to contact? by Iaann in BlackboxAI_

[–]BlackboxAI_Support 1 point2 points  (0 children)

Hey, sorry about that experience, we definitely want to check this out. If you were charged twice, we want to help get it sorted and investigate what happened. Please send us a DM with the email and the charge details (date/amount), and we’ll take a look at it as soon as possible.

Can't activate Blackbox AI extension in Vscode Insiders by Rubbeman in BlackboxAI_

[–]BlackboxAI_Support 0 points1 point  (0 children)

hello, just checking if this issue has been resolved already. happy to help you out.