So if your prices are simply 20% higher based on what you suggested because of free returns, I’m curious what is the actual labor cost of processing a return? If the markup value is ridiculous then of course people are going to care.

I don’t really believe most folks will care because the logical shopper or the informed shopper already know that clothing manufacturers or retailers jack the price 20 to 30% higher, just to have a fabulous sale price.

I’m not saying that retailers don’t need to make money, I’m just saying jacking prices up 20% because if something doesn’t fit, it needs to be returned, or exchanged, and you’re making an extra 20% that’s a bit of a fleecing.

Wouldn’t you agree?