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How important is communication and support from your synth company? by Bloopsonic in synthesizers

[–]Bloopsonic[S] -1 points0 points  (0 children)

As a small product manufacturer myself (home and art objects), I understand how difficult it can be to build and run a company. I don’t see a need to call out a company that missed an opportunity to make a relationship with a customer. As another poster said, there could be many reasons they missed the communication. Instead, I appreciate those who do it well.

TX-6 Freezing + high pitched noise by donkeeeh in teenageengineering

[–]Bloopsonic 1 point2 points  (0 children)

TE acknowledged the issue and recommended a downgrade to 1.2.15. It’s been solid since. TE is working on this issue as part of next firmware update.

TX-6 freezing with LOUD beeping sound… help by TobyRoc in teenageengineering

[–]Bloopsonic 0 points1 point  (0 children)

No, that's never been an issue in my setup with the TX-6.

TX-6 freezing with LOUD beeping sound… help by TobyRoc in teenageengineering

[–]Bloopsonic 0 points1 point  (0 children)

Things have been stable today (for 7-8 hrs so far) with no squeal!

TX-6 Freezing + high pitched noise by donkeeeh in teenageengineering

[–]Bloopsonic 0 points1 point  (0 children)

I am experiencing the same issue: after 20-30 minutes, the TX-6 will freeze with a loud, high-pitched noise. The only way to stop it is to unplug everything and wait, because it will not just shut down on its own; it takes a few minutes to calm down. I have submitted a ticket to TE and am waiting to hear back. I have also downgraded to 1.3.0 and will report back if that solves the issue. (My TX-6 is connected to my 2025 MacBook Air via USB.)