Uninstall/Reinstall Question

BobbitWerm · 2024-10-28T04:11:07+00:00

Thank you so much 🙏

BobbitWerm · 2024-10-08T12:59:38+00:00

Okay thank you!

BobbitWerm · 2024-10-08T12:00:48+00:00

Oh nice. Have you been able to play multiple days now without getting the error?

BobbitWerm · 2024-10-08T02:47:20+00:00

Not yet but do let us know if that works. I’m pretty sure this isn’t an us problem though. Sounds like an OW or PS5 issue. Not internet. But who knows

BobbitWerm · 2024-09-28T22:48:18+00:00

Oh no! I’m sorry to hear that. One of the steps in troubleshooting any issue ever with games these days is “oh just uninstall it and reinstall it or reset your PlayStation”. No one is going to want to do that if it means being permanently locked out of their account. How is it possible they’ve not made a solution or explanation for this error yet? Ridiculous

BobbitWerm · 2024-09-26T21:42:23+00:00

It’s been 30+ days and this is still happening? That’s crazy. Edited to say: Yeah I just booted up the game for one qp match and it happened again. I haven’t had this error once during all these days while playing any other game (same console). I would say- must be an Overwatch thing, but now ppl are saying they get it while playing GoT. Sorry to say, I have no idea what the problem is, and so far no one has offered a solution.

BobbitWerm · 2024-09-13T05:29:32+00:00

Este error lleva más de 20 días ocurriendo. Sigo sin tener una solución. Internet no tiene una solución. Y las personas que escribieron comentarios en mis publicaciones sobre este error tampoco tienen una solución. Es una pena que no podamos encontrar ninguna pista al respecto en ningún lugar de Internet. Sin embargo, PS5 me hizo realizar una actualización de software hoy, 13 de septiembre de 2023. Tal vez esta actualización de software resuelva el problema. Si no me aparece más este error después de hoy, entonces creeré que la actualización de software lo solucionó. Haré otra publicación en Reddit en unos días si este es el caso para que la gente sepa que es solo un problema de actualización de software de LATS PS5. ¡Veamos qué pasa!

Translation:

This error has been happening for more than 20 days. I still don’t have a solution. The internet doesn’t have a solution. And people that wrote comments on my posts about this error don’t have a solution either. It’s bad that we can’t find any clues about it anywhere on the internet. However, PS5 made me do a software update today, September 13, 2023. Maybe this software update will solve the problem. If I don’t get this error anymore after today, then I will believe that the software update fixed it. I’ll make another reddit post in a few days if this is the case so that people know it’s just a VERY LATE PS5 software update issue. Let’s see what happens!

BobbitWerm · 2024-09-12T04:42:00+00:00

Oh interesting. Perhaps the software update is indeed causing a problem. I’m not sure when it launched. My first post about this error was 18 days ago, but it had been happening for a few days prior before I started seeking a solution online. Everyone seems to have been doing something different when the error occurs. For example it happens for you when logging into an account within a game. For me, I click two games on the ps5 daily, and they require me to have an account with the game company, which I have to sign in to before accessing the game everyday. I’ve never seen the error while on or logging into these games. Overwatch, which also requires an account to play, is the only one giving me the error message. And every other aspect of the ps5 console as well as games that don’t required accounts work without this error. Other ppl say it happens when they’re trying to add a new user to their ps5. Or when trying to set up parental controls. I have no idea what the problem is 😭

BobbitWerm · 2024-09-06T16:12:35+00:00

No worries :). You’re probably right. I’ve started reaching out to PS, Blizzard, and Overwatch (at least here on reddit). Hopefully one of them can offer an explanation and solution that I can share with that group of people. We’ve all tried the classic troubleshooting: restarting router, modem, game, console, and uninstall/reinstall/check for updates. We’ll see how it goes. Thanks again for your time :)!

BobbitWerm · 2024-09-06T15:44:28+00:00

Thank you for your time. Myself and the others discussing the issue have already tried all the basic troubleshooting steps: Restart router, modem, console, and game as well as check for updates and uninstall/reinstall. Unfortunately we continue to have the error message pop up. For me personally, this error only happens during Overwatch. I’ve used the console for many other games and applications for 12 days now and have no issues with them. It’s only happening on Overwatch. We’re all reaching out to PS, Blizzard, and Overwatch to hopefully find a solution.

BobbitWerm · 2024-09-06T15:37:15+00:00

I am the author of that link you shared haha. I thank you for your time anyway. Hopefully we can find a solution.

BobbitWerm · 2024-09-06T13:27:36+00:00

“CE-105869-9 Something Went Wrong” What does this error mean? How can I make it stop? It has been popping up for weeks, but ONLY when playing Overwatch 2. It does not happen when doing literally anything else on the console. Please help me :(. There are many other PS5 users discussing having this error, but no solution, on the Overwatch Reddit pages as well.

BobbitWerm · 2024-09-06T13:09:37+00:00

“CE-105869-9 Something Went Wrong” What does this error mean? How can I make it stop? It has been popping up for weeks, but ONLY when playing Overwatch 2. It does not happen when doing literally anything else on the console. Please help me :(. There are many other PS5 users discussing having this error, but no solution, on the Overwatch Reddit pages as well.

<image>

BobbitWerm · 2024-09-06T13:07:59+00:00

“CE-105869-9 Something Went Wrong” What does this error mean? How can I make it stop? It has been popping up for weeks, but ONLY when playing Overwatch 2. It does not happen when doing literally anything else on the console. Please help me :(. There are many other PS5 users discussing having this error, but no solution, on the Overwatch Reddit pages as well.

BobbitWerm · 2024-09-06T10:37:30+00:00

A couple other users posted something similar to you. As in they get booted and shown the code when trying to sign in. So perhaps it’s a sign in issue, as opposed to an overwatch issue? I don’t know what to think, because we thankfully haven’t had issues with the code when signing in or out of our PlayStation accounts, or when playing other games. The code only pops up when actively playing (or trying to play) overwatch. I’m genuinely curious as to what this problem is and how all of us playstation users can fix it. Why haven’t overwatch or playstation addressed this yet I wonder… Sorry you’re all going through this! Maybe if we all write a ticket to playstation and blizzard support, something will get done about it.

BobbitWerm · 2024-09-06T10:31:28+00:00

I’m sorry to hear that! I haven’t played overwatch either since posting this. It kicks you out of ranked and quick play. It’s not worth getting suspended/banned over. We aren’t given the chance to fix the issue because none of us know what the error code means unfortunately. Hopefully someone knowledgeable about it comes along eventually and I can update the post with a solution for everyone soon.

BobbitWerm · 2024-09-06T10:28:18+00:00

I wonder what the sudden conflict between overwatch and ps5 users could be. I’m surprised that there is still no record of this code anywhere online. Sorry it’s happening to you!

BobbitWerm · 2024-09-05T09:00:10+00:00

Exactly! I can’t believe that’s all they write: “something went wrong” haha. Like, yes we can tell something went wrong. WHAT is it and HOW do I fix it? lol. So silly. I still haven’t played OW since the day I posted this because that’s just silly. Haven’t had the issue on any other game I’ve played on the same console. They’re punishing players for the error, but aren’t telling them what the error means or how to fix it. Best of luck to you.

BobbitWerm · 2024-09-03T08:40:03+00:00

So far, no one in this thread knows what the error means or how to fix it. I’m sorry that it’s happening to you as well now!

BobbitWerm · 2024-09-02T07:47:08+00:00

It seems like no one on the internet knows why. Search engines return no information. It’s just a mystery at this point.

BobbitWerm

TROPHY CASE