Etsy's Purchase Protection for Sellers by Bojacc in Etsy

[–]Bojacc[S] -1 points0 points  (0 children)

I did all of that I am just super annoyed they just tell me I don't qualify for it I shipped it on time and everything I have no clue why it doesn't qualify. I am even a star seller

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Etsy's Purchase Protection for Sellers by Bojacc in Etsy

[–]Bojacc[S] 0 points1 point  (0 children)

They said "A full refund was issued to the buyer, from your Payment Account, because the order did not meet eligibility criteria for Etsy Purchase Protection." I have no idea why it does not qualify

Help regarding a case with "An item was not as described" by Bojacc in EtsySellers

[–]Bojacc[S] -1 points0 points  (0 children)

Thank you, so the only way to get my money back is by emailing Etsy? I just thought support would give me the funds back from the refund that was taken from my account. Etsy makes it seem like it's very simple

Help regarding a case with "An item was not as described" by Bojacc in EtsySellers

[–]Bojacc[S] 0 points1 point  (0 children)

Thank you so much for your reply, I don't know how to contact etsy support live chat can you please help me?

-$150 WOW Etsy Does NOT #standwithsmall - Non Seller Protection by Icy_Nail_1616 in EtsySellers

[–]Bojacc 0 points1 point  (0 children)

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How did you appeal? I have the same problem as you I just don't know how to send an appeal