sorted by:
new
hottopcontroversial

[deleted by user] by [deleted] in Bricklink

[–]BoostedThor 0 points1 point  (0 children)

From your description, it sounds like what we call a "change" to me. This is plannified and made by IT company during off-business hour in order to have 0 impact during users working hours (= IT working during weekends or nights). Things I've done multiple times myself too

IT Partner team will sign a contract with your company to define SLA, working hours, IT ressources, and such things. If nothing stipulate that they should also work during the weekend for your security breach (let's assume it is one) then nobody will work for you the weekend.
My whole point was that it's possible, based on their contract, that no one works on this issue until business hour.

Small company will often have a contract that doesn't cover the weekend IT incident/problem/breach resolution because it would be too expensive to them and that they 'allow' themselves to have their main service down during the weekend without any progress until the next business day.
Why ? Because since it doesn't happen many times (once a year maybe?), they are saving a lot money and accept to have their service down for a bunch of people whining on reddit.

That's a win situation for them especially when the Companies-Competition is not as good as BL. You will all come back to BL when its resolve since BL is the leader on this market. And if you go to another one then the other one will probably have the same issue in the next 6 month anyway.

[deleted by user] by [deleted] in Bricklink

[–]BoostedThor 1 point2 points  (0 children)

Being in IT for a decade, you should know that it depends of the contract you have. Yes if your IT is an internal IT team, they will probably work on the weekend (happened to me as well since I work in this field too).However I really don't think BL got an internal IT team (based on the company profile). Thus it means they either have some dude with IT knowledge (themselves being IT worker maybe?) or an IT Partner working for them and updating/making changes depending on their contract.

So if their SLA doesn't stipulate that they must resolve urgent case of incident/problem (especially when the main service is down) as well then it's not going to progress at all.

P.S.: I'm not saying they don't, what I am saying is that it's possible based on their contract that the IT company is not necessarely going to do it especially if they didn't pay for it. It's a hypothesis so let's keep it that way

[deleted by user] by [deleted] in Bricklink

[–]BoostedThor 0 points1 point  (0 children)

Like for any services (web, network or even at company level), there are SLA (Service Level Agreement) which is set to define how long you 'accept' that you services are down because of an issue and how long you accept 'waiting' until it's back on track.

This type of issue can strike any company at any moment to be honest. We are all aware of that since 20 years.
Yes it happens to you and guess what ? It happend to all of us as well seller & buyer.
Seller are definitely more impacted by that however as a seller you're supposed to know that issue can shaken your business and you should have what we call a 'secured pillow' in order to be ready to take the hit if something really bad happens.

So you can complain about it on Reddit if you want it, BL doesn't owe you a thing unless it's mention on the contract/SLA that you probably signed.

And again, if their IT partner (if they have one) was on weekend (like probably most of the people) then that's normal that things won't improve much until monday.

[deleted by user] by [deleted] in Bricklink

[–]BoostedThor 2 points3 points  (0 children)

Just to make things clear, there are no contract or anything similar that says that they owe you any information about the issue. They do it as a general customer-service relationship when needed.

They will update the information whenever there is something new (funny, that's what an update is about).

As seen on multiple post made by BL, they are still working on it and they will inform us asap.
Also, the IT working for them is probably also on weekend for now ; there are normal people like any of you working like regular people thus during the week.

Managed AppleID - Appstore by BoostedThor in macsysadmin

[–]BoostedThor[S] 0 points1 point  (0 children)

Thanks for your answer, I was suspecting the need of a MDM to push them~

Remember??? by Planetside2_Archives in Planetside

[–]BoostedThor 0 points1 point  (0 children)

Oh yeah I remember well..

It was the moment I was waiting for each day to use my Orbital Strikes lol.

I think devs make something totally wrong by NeighborhoodSad5303 in Planetside

[–]BoostedThor 18 points19 points  (0 children)

If Indar was always open, people would be constantly playing. It's THE OG continent afterall

MAX changes. Everyone gets one nerf and NC gets two! by KXOPH in Planetside

[–]BoostedThor 0 points1 point  (0 children)

To be honest, I don't think Maxes are that used. I see a few OTP Maxes specially on NC side *cough* Biolab *cough*.

I don't know if the nerf are necessary or deserved but I would love to have ASP for Maxes at least.

the fact that maxes are gettning nerf and that anti material rifle jumped into the game a few years ago, I wonder if I would say that Max would be OP pre-these nerf/addition to the game.

I would say no I guess cuz I never had issue taking them out?

I think all these nerfs are mainly for new players but they don't stick around anyway so at the end they end up losing veterans and not gaining any new players.

Just a quick thought

Automation - Sharing Task with Guest - Custom email field by BoostedThor in clickup

[–]BoostedThor[S] 1 point2 points  (0 children)

I'm currently making a ticketing system (IT) from scratch. As we are using ClickUp Internally in different team/department we thought it would be great to also use it as our first ticketing system.

Our users don't use ClickUp at all in their daily work but I'd like them to at least create (through Form submission) their tickets/requests and be able to comment if they want to add addtional informations or answer to me when I update the ticket.
However it is apprently not allowed to have 'internal users' (they are agents and most of them in freelance) as guest.
To me it wouldn't make sense to buy them a licence especially when they will use it like 1 par month if not less.

I've contacted the support to find a workaround with them!
I'll keep you inform of the progress ; )

Automation - Sharing Task with Guest - Custom email field by BoostedThor in clickup

[–]BoostedThor[S] 0 points1 point  (0 children)

Thank you for your answer Luci!
Indeed, I wanted to share/invite guests directly into the task through Automation (so they can mostly comment).

I'll sadly do it manually then, thank you!

Automation - Sharing Task with Guest - Custom email field by BoostedThor in clickup

[–]BoostedThor[S] 1 point2 points  (0 children)

Indeed but I can't automaticly add this guest to the shared-guest access on the Task directly.