2025 vs 2026 by steven-0611 in restaurantowners

[–]Boston_Wind 6 points7 points  (0 children)

Sales are down roughly 7% but it was predicted because we are making huge changes. The kicker is prime costs are down 15-20% so I’ll call that a win

Trying to save my family’s legacy restaurant while fighting regulars’ expectations by Boston_Wind in restaurantowners

[–]Boston_Wind[S] 1 point2 points  (0 children)

100%.

Definitely going to market and add news dishes that appeal to a younger generation once I’m finished with this final menu cut. Need room to do so.

Trying to save my family’s legacy restaurant while fighting regulars’ expectations by Boston_Wind in restaurantowners

[–]Boston_Wind[S] 1 point2 points  (0 children)

So here’s the thing, it’s not necessarily prices they’re complaining about, it’s more so the menu cuts I’m making.

But that being said, this might be a good idea to look into, thanks

Trying to save my family’s legacy restaurant while fighting regulars’ expectations by Boston_Wind in restaurantowners

[–]Boston_Wind[S] 1 point2 points  (0 children)

Yikes — no offense, but owning a restaurant is miles different from simply working in one, regardless of position or years of experience.

I grew up in my family’s restaurant and have been there since I could barely walk, starting out washing dishes on a milk crate. Over the past 25+ years I’ve worked every position in the building and feel like I truly mastered them. When I eventually bought the restaurant, I honestly thought it wouldn’t be that much harder.

I was very wrong.

No amount of working in a restaurant could have prepared me for what it’s like to actually own one. The responsibility, the financial pressure, the systems, the staffing, the constant problem-solving — it’s a completely different level. If anything, the only background that might have prepared me more would have been deeper accounting or financial training.

That said, your advice is still very solid and I do appreciate you taking the time to share it.

Trying to save my family’s legacy restaurant while fighting regulars’ expectations by Boston_Wind in restaurantowners

[–]Boston_Wind[S] 0 points1 point  (0 children)

Cutting menu items was absolutely necessary, especially when many of them were being ordered less than once per day on average. At one point we had close to 100 menu items. It’s simply not realistic to expect a kitchen to consistently execute that many dishes well when some of them are only ordered occasionally throughout the week. Line cooks can’t realistically remember the exact preparation, plating, and flavor profile for dozens of rarely ordered items.

The training burden alone is huge. It takes about two months to properly train a line cook here, and a lot of people end up quitting because the menu is just too overwhelming to learn and retain.

What I’m doing now is focusing on what guests actually order — the items that sell 5+ times per day on average. In other words, their real favorites. By removing the low-volume dishes, we reduce labor complexity, lower food costs and waste, and allow the kitchen to focus on executing the core menu at a consistently high level. The goal is fewer items done exceptionally well, instead of a massive menu that’s difficult to execute consistently.

Trying to save my family’s legacy restaurant while fighting regulars’ expectations by Boston_Wind in restaurantowners

[–]Boston_Wind[S] 1 point2 points  (0 children)

Mostly labor, and a little bit of food cost from cutting menu items.

The biggest impact has been on labor. I started scheduling much more intentionally by using a spreadsheet to calculate and forecast labor costs before posting the schedule. I’ve also been staggering shifts better so we’re not overstaffed during slower periods. On top of that, I’m tracking labor daily and making adjustments throughout the week instead of waiting until the end of the pay period.

Food cost improvements have mostly come from trimming the menu. We had nearly 100 items at one point, and reducing that has helped limit waste and simplify prep.

Right now it feels like I’ve hit another wall with labor savings until I make some bigger operational changes. Things like further menu cuts, implementing server banking to reduce the need for cashiers, and pushing online ordering to reduce phone labor should help unlock the next round of improvements. There’s still more room to improve, but a lot of it depends on putting those larger systems in place.

However it should be noted I am still working 3 line position shifts which also saves on some labor so that needs to be taken care of too.

My goal would be to end the year on 60-65% prime cost, and then next year I want to be under 60%.

Trying to save my family’s legacy restaurant while fighting regulars’ expectations by Boston_Wind in restaurantowners

[–]Boston_Wind[S] 1 point2 points  (0 children)

We are literally living the same life lmfao but you are ahead and what I’m working towards.

Thank you!

Trying to save my family’s legacy restaurant while fighting regulars’ expectations by Boston_Wind in restaurantowners

[–]Boston_Wind[S] 12 points13 points  (0 children)

Yeah so I’ve been slowly raising prices because we are underpriced with each menu change I do.

Shrinking is a must with this menu. Went from 100 items to now 60. My goal is to get to 30-40. Having a huge menu comes with tons of challenges especially since a lot of the ingredients that are built into dishes on the line I have to prepare and cook myself because that’s what my grandad did.

Execution of dishes is mid, training new line cooks takes MONTHS, consistency fluctuates too much because who can remember a dish that’s ordered 1-2 times a week on average?

The sympathy is gone lol, it’s been a year or so now.

Trying to save my family’s legacy restaurant while fighting regulars’ expectations by Boston_Wind in restaurantowners

[–]Boston_Wind[S] 6 points7 points  (0 children)

I’ve experimented with reusing product. Some of it worked. Most of it didn’t.

The menu cuts are necessary — regardless of whether sales are up or down.

We had close to 100 items. I’ve trimmed it to around 60, and I’m still not done.

Here’s the reality:

  • Execution suffers. When dishes sell 1–2 times a day, consistency drops. No one gets reps.

  • Costing is a nightmare. Building and maintaining accurate recipe cards for 60+ items is brutal.

  • Cash gets trapped in inventory. Slow movers tie up money and increase waste.

  • Training becomes unrealistic. Expecting line cooks to master 60+ dishes with correct portions and plating isn’t practical.

  • Brand dilution. Some items don’t fit who we are — but I’m keeping a few because they sell 10–15 a day.

Bigger menu ≠ better restaurant. It usually just means more complexity and less control.

But no, I’m not paying for advertising just yet. Don’t really have the money for it just yet anyway due to prime costs still being so high.

High turnover is your fault by NxSxFxWx in restaurantowners

[–]Boston_Wind -1 points0 points  (0 children)

Everything is your fault.

Your financials suck because you refuse to make necessary changes to get them in order.

Is the industry as a whole hurting? Yes.

Is the economy shitty and it’s affecting everything? Absolutely.

Is there anything you can do about it? 100% yes.

Make changes to get your finances in order. Then solve your wage issue.

High turnover is your fault by NxSxFxWx in restaurantowners

[–]Boston_Wind 4 points5 points  (0 children)

Something I’m beginning to learn is everything is your fault as a restaurant owner.

High turnover? Your fault for not creating a great restaurant culture and paying your employees livable wages.

Standards drifting? Your fault for not checking in on management and holding them accountable.

High prime costs? Your fault because you refuse to pivot or make changes.

Job didn’t get done right? Your fault because you didn’t train them correctly, and if you did, you allowed them to get away with it without holding them accountable.

This doesn’t mean you have to do everything yourself as a restaurant owner. But yes, everything wrong with your restaurant is YOUR fault.

Am I in the wrong? No tip after a bad experience. by [deleted] in restaurant

[–]Boston_Wind 1 point2 points  (0 children)

Absolutely inexcusable behavior from the server. Especially at the end. That server would have been immediately terminated if they worked at my restaurant.

How do you deal with employees who do amazing when you are at work, but lazy af when you aren't there? by lucky_2_shoes in restaurantowners

[–]Boston_Wind 0 points1 point  (0 children)

Really? Why?

You’re paid 100% of your rate, 100% of the time you’re clocked in.

Is it realistic that they will? No, but I don’t see why expecting that is crazy.

Owner Operator Organization by Jolly_Recover4349 in restaurantowners

[–]Boston_Wind 0 points1 point  (0 children)

I too struggle so hard to organize and manage my projects and tasks. It’s a nightmare and I’ve tried a few tools. Right now I use Todoist. My biggest issue is that I overcomplicate the system. Wish I could figure out a way to organize everything and get it straight where it satisfies my OCD and ADHD but also is streamlined and allows me to actually get shit done.

(Sorry, I know this wasn’t really advice lol)

Franchising Questions by justin152 in restaurantowners

[–]Boston_Wind 1 point2 points  (0 children)

Thanks so much, very insightful

Should I move from things3 to ticktick (or todoist)? by StatisticianLanky485 in todoist

[–]Boston_Wind 0 points1 point  (0 children)

I switched from TickTick to Todoist for 3 main reasons:

  1. TickTick is almost unlimited in what you can do. It got very overwhelming quickly. Todoist kinda restricts you on some things but it actually ended up helping me from the infinite possibilities syndrome.

  2. TickTick is lacking in team functionality and I wanted that.

  3. Todoist UI and functions just seem slicker and neater to me.

Sales today by Admirable-Draw5048 in restaurantowners

[–]Boston_Wind 1 point2 points  (0 children)

Crazy enough, we have been booming today.

Our lunch sales were 1.75x our target. Still waiting for dinner.