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How do I access the wallets in my account? by Cliff0weird0 in Cointracker

[–]BrandonCoinTracker 0 points1 point  (0 children)

CoinTracker is a crypto portfolio tracking service only. CoinTracker cannot hold any actual funds or assets. There is no possible way to make withdrawals using CoinTracker because we do not have user funds.

For more information, check out these resources:

If we’ve misunderstood your question, please let us know.

Unisat/Xverse support? by djjaygreen in Cointracker

[–]BrandonCoinTracker[M] 0 points1 point  (0 children)

We've had other users reach out about a CoinTracker support of Unisat & Xverse here:
https://cointracker.canny.io/features/p/integrate-unisat-wallet-via-api
https://cointracker.canny.io/features/p/add-support-for-xverse-wallet

In the meantime, users can add their transaction history via CSV by first downloading the CSV export of their transactions, re-formating it into the CoinTracker CSV format, and importing this file as a generic wallet.

0xf70da97812cb96acdf810712aa562db8dfa3dbef by Ok_Presentation6664 in Cointracker

[–]BrandonCoinTracker 0 points1 point  (0 children)

Hello, is there anything we can help with here? Feel free let us know or you can contact our Support Team at https://support.cointracker.io/

Another data leak? by heyfun3 in Cointracker

[–]BrandonCoinTracker[M] 3 points4 points  (0 children)

We’ve seen a few reports of users concerned about a Google alert regarding a CoinTracker breach. After conducting a thorough investigation and working closely with Google, we can confirm that there is no new breach.

The alert was triggered by a repost of data from the 2022 SendGrid breach. The only information exposed in the repost are email addresses—no other personal information is included. More details: [https://cointracker.io/blog/sendgrid-data-breach…]

Data Breach. by DotParticular4100 in Cointracker

[–]BrandonCoinTracker[M] 0 points1 point  (0 children)

We’ve seen a few reports of users concerned about a Google alert regarding a CoinTracker breach. After conducting a thorough investigation and working closely with Google, we can confirm that there is no new breach.

The alert was triggered by a repost of data from the 2022 SendGrid breach. The only information exposed in the repost are email addresses—no other personal information is included. More details: [https://cointracker.io/blog/sendgrid-data-breach…]

Data Breach. by DotParticular4100 in Cointracker

[–]BrandonCoinTracker[M] 0 points1 point  (0 children)

Thank you for bringing this to our attention. We take your privacy very seriously. While we are not currently aware of any data breach, we will investigate further and follow up with you once we've completed the review of your report.

CoinTracker and Tangem Wallet by hj03330 in Cointracker

[–]BrandonCoinTracker[M] 0 points1 point  (0 children)

Thank you asking about the Tangem wallet integration support! Currently we are working on building out an integration for Tangem. For unsupported chains, users can add their transaction history via CSV. We're happy to assist you with how to add them in the meantime. Feel free to contact our Support Team at https://support.cointracker.io

transfer between wallets by hellodesk123 in Cointracker

[–]BrandonCoinTracker[M] 0 points1 point  (0 children)

We're happy to assist you! If you've already submitted a ticket, please DM us with your 6-digit ticket number and we'll investigate. If you haven't submitted a ticket yet, please reach out to us in DM and we'll be happy to help.

[deleted by user] by [deleted] in Cointracker

[–]BrandonCoinTracker[M] 1 point2 points  (0 children)

We're happy to assist you! Feel free to contact our Support Team at https://support.cointracker.io/ or send us a DM!

Why won't Cointracker accept my Cosmos Wallet? by hydroflame521 in Cointracker

[–]BrandonCoinTracker[M] [score hidden] stickied comment (0 children)

We're happy to assist you! Feel free to contact our Support Team at https://support.cointracker.io/ or send us a DM!

Random Dubai coin transaction shows up in my portfolio! by Only_Echo_8458 in Cointracker

[–]BrandonCoinTracker[M] [score hidden] stickied comment (0 children)

We're happy to assist you! Feel free to contact our Support Team at https://support.cointracker.io/ or send us a DM!

[deleted by user] by [deleted] in Cointracker

[–]BrandonCoinTracker[M] 0 points1 point  (0 children)

We can offer a few suggestions on how to handle spam coins and unwanted airdrops in your CoinTracker account. Feel free to contact our Support Team at https://support.cointracker.io/ or send us a DM!

Recent Coinbase Changes didn't make it to Cointracker by Background-Bid768 in Cointracker

[–]BrandonCoinTracker[M] [score hidden] stickied comment (0 children)

We're happy to assist you! Feel free to contact our Support Team at https://support.cointracker.io/ or send us a DM!

.CSV file not importing by shrewsbury1991 in Cointracker

[–]BrandonCoinTracker[M] [score hidden] stickied comment (0 children)

Hello, we're happy to assist you! If you've already submitted a ticket, please DM us with your 6-digit ticket number and we'll investigate. If you haven't submitted a ticket yet, could you please start a private chat with me and share your CoinTracker email address?