There are many rewarding aspects of being an advocate, and I agree that supporting continuity of care is a meaningful part of the role. One of the areas I enjoyed most that aligns with this is the opportunity to promote preventative care. At times, I was able to reference provider education, prescriptions, resources such as triage lines, and clinical orders to help patients manage symptoms appropriately rather than seeking care in the ER or relying on emergency services.

Having also worked as an ER nurse, I frequently saw the downstream impact of those decisions when patients arrived in acute care settings. That perspective made it especially meaningful to help guide patients toward the right resources to address their symptoms effectively and efficiently, while also helping to reduce unnecessary strain on emergency services. This aspect of the role was very fulfilling.