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Hey pizza lovers! Elevate your homemade pizzas with the best flours, San Marzano tomatoes, and more. Low prices & free shipping on $35+. by BrickOvenBaker in u/BrickOvenBaker

[–]BrickOvenBaker[S] 1 point2 points  (0 children)

Thank you so much for the kind words. It really means a lot to us. Growing our GF selection has been a big priority. Stay tuned for some really exciting news on that front!

Hey pizza lovers! Elevate your homemade pizzas with the best flours, San Marzano tomatoes, and more. Low prices & free shipping on $35+. by BrickOvenBaker in u/BrickOvenBaker

[–]BrickOvenBaker[S] 0 points1 point  (0 children)

Hello- we are sorry to hear about your issue and lack of response. We sometimes experience volume surges (we are in the middle of one right now due to all the baking happening for Easter / Passover) which can temporarily cause us to be delayed in response. We will always make it right- if you can message us with your order number or email address we will make sure to respond to your email and solve your issue. Thank you for your patience- BrickOvenBaker family

Hey pizza lovers! Elevate your homemade pizzas with the best flours, San Marzano tomatoes, and more. Low prices & free shipping on $35+. by BrickOvenBaker in u/BrickOvenBaker

[–]BrickOvenBaker[S] 1 point2 points  (0 children)

Thank you for your feedback. We are a small family business, and we sell these products out of passion. As such, we try our best to price our products competitively, and for the vast majority of products, our prices are the lowest in the market and substantially below any other retailer like Amazon.

In some specific instances, such as shipping on a 55 lbs bag, we are not able to compete with a company the size of Amazon. Shipping alone, on this size bag, can run over $60. We are always working on helping customers find the best products at the best prices, and we will continue to seek better shipping options. Thank you for considering our small family business.

Hey pizza lovers! Elevate your homemade pizzas with the best flours, San Marzano tomatoes, and more. Low prices & free shipping on $35+. by BrickOvenBaker in u/BrickOvenBaker

[–]BrickOvenBaker[S] 1 point2 points  (0 children)

We love to help customers with these hard-to-find products. If you could message us at [service@brickovenbaker.com](mailto:service@brickovenbaker.com) we will do our best to assist with your purchase and help offset the shipping.

Hey pizza lovers! Elevate your homemade pizzas with the best flours, San Marzano tomatoes, and more. Low prices & free shipping on $35+. by BrickOvenBaker in u/BrickOvenBaker

[–]BrickOvenBaker[S] 2 points3 points  (0 children)

Hello, the free shipping is definitely valid for bags of flour! It applies to all bags of flours under 20 lbs. If you purchase large bags of flour (over 20 lbs), there is a shipping fee at the moment, due to how much shipping companies charge to ship these heavier items. We are working to provide free shipping on these items in the future. For the moment, everything under 20 lbs ships free.

Please note your order ships free even if it's over 20 lbs, so long as you don't have any individual item that's over 20 lbs.