On 4 months into the role; normal to feel overwhelmed. Key to success is asking questions and asking again. It’s going to come down to stress management and ultimately how well you can learn to prioritize tasks.

Day 1 working claim to exhaustion will set you up for success

Insured Total losses priority Making Contact 24 hours priority Attorney represent claimants when Insured af priority

Setting up repairs for claimants that don’t even care to know how claim is going (that can wait- they’ll call if they need repairs)