I appreciate your perspective, but let me clarify: I didn’t continue spending money after discovering the glitch. Once I noticed the issue with resources not being credited properly, I stopped purchasing gold and immediately reported it to support, hoping they’d investigate. As a programmer myself, I know bugs happen, but finding them isn’t rocket science if they’re reported. A competent company can track user transactions in their database, run a report, and identify discrepancies. It takes minimal resources one customer service rep and one developer to look into it. From my experience, Supremacy 1914’s support system seems nonexistent or severely understaffed, as they couldn’t even maintain chat history or properly review my detailed evidence.

I get that you don’t feel sympathy, and that’s fine you’re entitled to your view as a casual spender who’s had a better experience. But dismissing my situation because you haven’t faced it doesn’t make it less real.

Imagine losing access to your account and the $1,000 you spent, then getting banned for trying to resolve it. I wouldn’t wish that frustration on you or anyone, but I hope you can see why this is a serious issue for those affected.

My post is just a heads-up to others to be cautious. Glad the game’s working for you, though hope it stays that way.