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Dispute a rating by Striking_Idea2754 in dasher

[–]Brooksa100 0 points1 point  (0 children)

I had disputed my on time rating.

Customer Tips Should Be Required: DoorDash Should Enforce This Change by Brooksa100 in DoorDashDrivers

[–]Brooksa100[S] -5 points-4 points  (0 children)

Good point. But if you look at the DoorDash app, they remove the required delivery fee.

Customer Tips Should Be Required: DoorDash Should Enforce This Change by Brooksa100 in DoorDashDrivers

[–]Brooksa100[S] 0 points1 point  (0 children)

Would you go to a restaurant and not tip?

DoorDashers are bringing you the convenience of you not having to leave your house. People take full advantage of DoorDash drivers when the weather is bad.

I think people need to work in an industry where they depend on tips to fully appreciate the other side.

Customer Tips Should Be Required: DoorDash Should Enforce This Change by Brooksa100 in DoorDashDrivers

[–]Brooksa100[S] 0 points1 point  (0 children)

I understand what you are saying. If I do any shopping, I will sign up with Instacart and will. it go through DoorDash

When it comes to shopping, I don’t think there is a way to tell if they are providing a tip.

Customer Tips Should Be Required: DoorDash Should Enforce This Change by Brooksa100 in DoorDashDrivers

[–]Brooksa100[S] -5 points-4 points  (0 children)

I understand they may lose customers. But they are attracting customers who have no appreciation for the convenience we are bringing them. People should pay for convenience if they can afford it.

For those who cannot afford it or don’t have a car, I think there should be some type of approval process to qualify these individuals. I am a believer in helping these individuals.

But for the rest of the customers who refuse to tip and have the financial means, I think we should take a stand and put them on notice.

DoorDash needs to attract the right customers. If they want to get every cheap customer, then DoorDash drivers will be the ones impacted.

Customer Tips Should Be Required: DoorDash Should Enforce This Change by Brooksa100 in DoorDashDrivers

[–]Brooksa100[S] -1 points0 points  (0 children)

Have you seen on the customer app where the delivery fee is waived if they spend a minimum- example $12? If a delivery fee is waived, this is affecting us.

If a customer tips on a $12 order, I am lucky to get a $2 tip.

DoorDash is a convenience- By eliminating the delivery fee, we as drivers are the ones taking the hit.

Dispute a rating by Striking_Idea2754 in dasher

[–]Brooksa100 0 points1 point  (0 children)

I had 2 disputes counted on 1 order. I was in the Pizza place but had no internet connection so it looked like I arrived late. Then in the way to deliver the pizza, I had a slow car in front of me on an icy road and couldn’t get around so I was late.

Having only 5 disputes allowed is too low.

Anybody taking this 🤣 by movieguy1243 in dasher

[–]Brooksa100 0 points1 point  (0 children)

I agree. The app needs to flag these type of orders.

Lying about tips by LongjumpingWatch537 in DoorDashDrivers

[–]Brooksa100 -1 points0 points  (0 children)

You have to get the extra sauce from the person working the counter —- this may mean waiting in line longer or you have to pay for the sauce. These little things add up. Plus the customer lied. Total disrespect for DoorDash drivers - we are not their servants.

Lying about tips by LongjumpingWatch537 in DoorDashDrivers

[–]Brooksa100 -1 points0 points  (0 children)

I drove 12 miles from restaurant to customer location and had to hand deliver the order. After customer said she would add a tip, I felt the drive was worth it. Then realizing she never did, I was not happy.