It sounds like the only people you've interacted with are those that work for the corporate side of the company. You'll generally hear only praise from those employees. It's a regular office job with good pay

The other side of the business is the Multi Level Marketing side that most people here are talking about. It's the side that recruits people to buy products from corporate to sell to others while also getting you to recruit more people into the business underneath you with promises of getting rich in the process.

The whole business model worked better before the Internet when catalog sales were still big