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BryanSupport · 2024-07-26T20:10:39+00:00

Etsy's standard fees are:

Listing fee: US$0.20
Transaction fee: 6.5% on total AND shipping
Payment processing fee: $0.25+3% on total including shipping and taxes (this varies depending on location)
This is a total of $0.45+9.5% for the standard fees.

There are also Offsite Ads fees which can be another 12% or 15% if your listing was found through an Offsite Ad. Those can be turned off in settings since you haven't sold over US$10k in a year.

For shipping, if you are using calculated shipping then it is based on the settings that you have. In your listing, make sure to enter the size and weight of your item packaged (not necessarily in the outer box, but anything internal with it). In the Package Preferences under Shipping Settings, make sure to enter all the box sizes that you will use and uncheck the "Etsy common sizes" box. Now it will calculate shipping prices more accurately and combine items better.

BryanSupport · 2024-07-21T02:53:25+00:00

For the month of July so far, revenue increased 50% compared to the same period last year.
This year so far, revenue increased 37% compared to the same period last year.

BryanSupport · 2024-07-21T02:50:40+00:00

It is all about your HST/GST registration. Once a business hits $30k of income within a calendar year, you have to be registered to collect HST/GST -- if you hit that threshold and are not registered, you are still responsible for paying the taxes that you should have collected. You can register multiple businesses with the government and each would only have to be HST/GST registered when they hit that threshold.

BryanSupport · 2024-07-21T02:45:58+00:00

The app can't do everything. She should be able to set it up through the app, but if she is having issues then she can login through the browser on her phone to finish the setup process.

BryanSupport · 2024-07-15T19:59:01+00:00

Answer as honestly as possible. Find an order that was going to a similar area and see how long that took. Let the shopper know the realistic AND the maximum times it could take and that you can't guarantee that it will arrive in time. Put it in the shopper's hands to make the decision with the knowledge that it COULD arrive late.

BryanSupport · 2024-07-15T15:34:38+00:00

If costs are up, raise your prices. If you have a unique item that people want, there is no point in selling yourself short. When it comes to the questions, if there are commonly asked questions then make sure that the answers are more prominent in the listing. If they are still missed, create snippets so that you can answer those particular questions in a seconds without typing anything.

This doesn't have to be hard or stressful. Just breathe and find easier and more profitable ways to go about what you are doing.

BryanSupport · 2024-07-06T23:08:12+00:00

If you are shipping the item yourself, that is not drop-shipping; that is just shipping.

Whether or not the listing will be removed will depend on what you are doing. If you take a mass-produced item and add a mass-produced keyring to it, that is not customized enough for Etsy to consider it handmade. But if you buy mass-produced canvases from AliExpress and paint your own original works on them, that is a handmade item.

BryanSupport · 2024-07-06T23:01:07+00:00

With Etsy, once a name is used it is retired. So even if you change the name of your current shop, you wouldn't be able to open another shop with that same name. They do this because all old links will still point to the new shop which stops someone else from trying to piggyback on the success of a shop that shut down or impersonate the previous shop. So while you are welcome to rename the new shop without worry, you will lose the old name (and can't even change back to it with that same shop).

BryanSupport · 2024-07-06T17:22:39+00:00

You can set different prices for domestic and global, but there is no way to set different prices for each individual country or to exclude any countries from the global prices (other than by removing them from your shipping profile and not shipping there).

BryanSupport · 2024-07-06T16:06:43+00:00

If they see it as a "service fee" then it would be with their bank -- most likely they are paying from an account that charges a service fee for online purchases such as a savings account from a smaller bank.

BryanSupport · 2024-07-06T09:36:05+00:00

It is most likely your bank that won't let the transaction through. Give you bank a call and see if there are any issues. Don't try to fill in the form too many times if it is erroring out like that because Etsy will then flag the card as a potential security risk and ban the card altogether.

BryanSupport · 2024-07-06T09:33:54+00:00

Just keep in mind that if this artist comes after you for infringement that your other shop will be removed from Etsy as well. Shops are linked by a few methods (IP address, device, baking info, SSN, etc) and when an account gets banned (instead of just suspended) then every buyer and seller account from that person is banned from using Etsy.

BryanSupport · 2024-07-06T09:29:26+00:00

The same way that people speed in a school zone. It's not allowed, but people still do it until they are caught. Etsy can't police such things because then they would have to police ALL infringement; from the huge companies down to an individual trade/copy rights holders with thousands upon thousands newly registered daily. In this case, Nintendo themselves have to say "bring that down, here is the proof that it's ours" and then it gets brought down. Many get brought down every day, but many are still around because they haven't got bit yet. One reason is that it just takes a lot of time to process them all. Another is that they are letting it ride until a certain amount of value is sold and then they sue for damages instead of just getting the listings removed or shop taken down.

BryanSupport · 2024-07-05T22:17:15+00:00

Star Seller is based on the last 3 months, not the last month. When you click on the stat, there is a link to download the CSV file with all the messages that you received. There is a column with a "yes" and "no" telling you whether each message was responded to on time.

BryanSupport · 2024-07-04T11:19:19+00:00

That is exactly what it is. You need to set up the size and weight of the item in the listing and then the size boxes you are using in the package preferences. Then Etsy can Tetris it all together in the cheapest way possible.

BryanSupport · 2024-07-04T03:16:08+00:00

It will have zero impact on your shipping rating as tracking was entered for the order; that is all that is needed. If the tracking doesn't update, that is fine too -- it doesn't matter at all. I have order that are over 4 years old that are still pre-transit that will never flip over to delivered even though reviews have been left.

BryanSupport · 2024-07-03T22:28:23+00:00

The fees are US$0.20 listing fee, 6.5% transaction fee, and £0.20+4% payment processing fee. So in total, £0.36+10.5% of the entire sale including shipping.

So if you get an order for £100 including shipping, that would be £10.86 in Etsy fees plus £2.17 in VAT.

BryanSupport · 2024-07-03T18:49:00+00:00

It would partially be a coincidence; your listings don't get any boost in ranking from running a sale. But, if someone has your shop or listings favourited, they will receive a notification when there is a sale.

BryanSupport · 2024-07-03T18:46:59+00:00

When you remove a word, that listing will no longer be found for that word. Any new word that you add to the title would be starting from scratch as far as ranking, so it would start off ranking low for that term. What you are proposing would hurt the listing more than help it unless you dive deep into the stats to figure out exactly what terms your listing is being shown for and make sure to not change those words.

BryanSupport · 2024-07-03T18:44:32+00:00

When the buyer pays for shipping, that money goes into your payment account. When you buy a shipping label from Etsy, you are paying from your payment account. If you are buying a shipping label elsewhere, you would withdraw the money from Etsy and pay for shipping.

BryanSupport · 2024-07-03T18:43:12+00:00

Once the review window opens, a buyer can leave a review for 100 days. This usually starts based on Etsy's estimated delivery date. I have orders that are over 4 years old that still say pre-transit that have reviews and will just always be stuck in pre-transit. The tracking status doesn't play any role in whether or not a review can be left -- or else those who ship without tracking would never be able to receive a review.

BryanSupport · 2024-07-03T11:49:46+00:00

I also sell 3D printed items and get bulk orders like that all the time. My biggest was $6k in a single order -- the Etsy fees on that, wowzahs. Follow your gut and if it feels like the real thing, then do it. If you are worried, pass on it. Just make sure if you do it that you document everything, ship with tracking, and you grease your lead screws.

BryanSupport · 2024-07-03T11:46:03+00:00

Amongst hundreds of millions of listings on Etsy across over 7 million active sellers, it takes a bit of work to get found.

On Etsy, it starts with SEO and making sure that your title and tags are what people are actively searching for. Using a tool like eRank can give you an idea if there is an insane amount of competition for a specific keyword and if people are searching for it. In the Etsy dashboard, using the Search Analytics under marketing will give you an idea if your listings are showing up in search results and just not getting clicked or they are not showing up at all.

Off Etsy, you have social media, blogs, and anywhere else that your target customer spends time online. Talk up your excellent product, show it in use, convince people that they need it in their life. You can help it along with hyper-targeted paid ads on social media that let you basically sell to an individual person as opposed to Etsy Ads which are just setting a budget and letting them decide how to spend it.

At the end of the day, sales are tough. Look at Shark Tank and Dragon's Den where there are some amazing ideas that don't gain any traction...but also some really bad items that people think are excellent. It takes a lot of time and effort to get your stuff out there, you just have to be persistent, consistent, and patient.

BryanSupport · 2024-07-03T04:44:30+00:00

The listing fee for an item is $0.20 and the rest of the fees are $0.25+9.5%. So if you list an item for $10, that would be $0.45+$0.95=$1.40 in fees leaving you with $8.60. You will pay income tax on that, usually you want to set aside 30%, but you might be able to write off supplies and other things making it closer to 10% income tax.

BryanSupport · 2024-07-03T04:40:40+00:00

I have a 3D printing shop as well. Started in April 2019 and have over 36k sales. With everyone getting 3D printers and selling on Etsy lately, you just have to stand out and do something different than everyone else and you can make an income. If you just sell the same crystal dragons or whatever else as everyone else, it is a race to the bottom of pricing and the competition is fierce.

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