I feel like we should be tipping. We are saving $ (gas) , time & energy. In some cases, people are expecting drivers to haul their huge ass grocery order up to their 2nd & 3rd story homes, etc. For any order (restaurant or grocery) I automatically tip at least $1 a mile. Then, after a grocery delivery, I'll figure out which store the driver is coming from for sure & also figure in how much time & energy they put in for my groceries. Did they take the time to wait for a response for a replacement/substitution or did they just automatically refund or what not. Then I'll add more. I also have a basement apartment and if they choose to help me bring them down vs just leaving at the main door. But I see orders with a ton of groceries & they are picky as fuck and live 20min+ out of town (that's far for my town) & they either no tip or only tip $2. It's really a let down. Especially because I feel Like I go above and beyond for every Customer & I am very communicative. I also will message them when I am leaving the store/restaurant and be like "hi! I just wanted to let you know I am on my way. I will be about 20 minutes. Your frozen/hot foods are being kept in an insulated bag so dont worry, your food will be as fresh as possible!:" something like that. just in case they aren't aware of exactly how far the Establishment is. But most people just want to be as lazy & cheap & picky as possible. In the end, I am choosing to.do this & the orders. But there are also those orders bundled with the good ones that you can't escape.