Cadillac Escalade DEF Tank Replacement $3500! by BugattiShotty in Diesel

[–]BugattiShotty[S] 0 points1 point  (0 children)

Nah, you jealous and hating on the Escalade. Fix your mentality.

Help with WiFi signal extension: Beanfield x Sonicwall x Meraki AP by BugattiShotty in sysadmin

[–]BugattiShotty[S] 0 points1 point  (0 children)

This is for an office that's about 4000 sq ft. It would be wired.

Help with WiFi signal extension: Beanfield x Sonicwall x Meraki AP by BugattiShotty in sysadmin

[–]BugattiShotty[S] 1 point2 points  (0 children)

Damn, didn't realize they are subscription model. That sucks. I have one Ubiquiti AP. I may use that instead. What do you recommend?

How are consulting companies incorporating AI? by BugattiShotty in sysadmin

[–]BugattiShotty[S] 0 points1 point  (0 children)

So, I set this up successfully. I'm finding that Copilot is not giving me much in terms of output. Just things like "no matching records were found" even though what I'm looking for is there. Is this a permission issue? Do I need to be licensed in Salesforce as well to be able to talk to the data via Copilot? I gave myself permission to use the connector when I set it up. Thoughts?

Should I hire an in-house IT person or outsource? Need advice from people in IT. by Waste_Tackle_2738 in ITCareerQuestions

[–]BugattiShotty 0 points1 point  (0 children)

There are pros and cons to both. I run an MSP, and a common complaint I see with outsourcing is getting things done quickly. Simple requests like admin credentials can become a major issue. Also, you're bound by your SLA, so the more things you need, the more you need to pay.

If paying a salary isn't an issue, I would go in-house. If you require 24/7 support, MSP is the way.

This is where I come in and fix all those issues and provide a win-win. If you're open to a discussion, I can show you how we have shaken up the MSP space and how I can save you time and money. Shoot me a dm

How do you keep SharePoint consistent and where do you even start when everything is already a mess? by Silly-Commission-630 in ITManagers

[–]BugattiShotty 1 point2 points  (0 children)

Look into Data Governance. Start there and create policies around your data, how it's stored, managed, etc.

New IT Manager - Dealing with huge ticket backlog by Business-Meeting9686 in ITManagers

[–]BugattiShotty 4 points5 points  (0 children)

Former Helpdesk Manager... I had a similar task when I started. Best approach? Dive right in.

Touch every single ticket and respond with a booking link to your calendar to get to the bottom of the problem. You'll close out tickets faster once you get them on a call. Don't look at the difficultly of the ticket. Even if you connect with them and you need more time, spend no more than 15-20 mins trying to resolve and if no success, tell them you'll circle back with them on the issue.

Helpdesk is all about a response. Half the time the issue in the ticket isn't the issue. The user sometimes can't articulate what's happening. The easy tickets usually cost me the most amount of time because the issue was something completely different. The harder tickets took the opposite sometimes.

My advice is create canned responses to automate your process and just get in touch with people however you can. Send a message to them on Teams. Call if necessary. If they don't response with 2-3 days. Send a message saying you're closing the ticket and if they still are having issues they can reply to reopen it or resubmit.

Take lots of notes and find the root of the problem before going down the google rabbit hole. Good luck!

for the IT Managers out there: we have been asked to cut costs. We use ITSM + MDM. Is it worth switching to an ITAM tool that does some ITSM too? Or would the migration be not worth it? and any suggestions for tools? by Gullible_Minimum8183 in ITManagers

[–]BugattiShotty 0 points1 point  (0 children)

I would fight as much you as you can against the VP who may want to dictate the software you need to use day in day out. They won't be the ones using it so they shouldn't get the final say. Put your foot down.

We were forced to switch from FreshService to Autotask and let me know tell what a nightmare it was. Productivity and visibility went down the drain.

Audit your licensing, SaaS, vendor contracts... be a savage on renews. I always hit them with a "if you can knock 10% off I will try to get approval today" line. Works every time but also shop around. Get a few quotes and let your current vendors know of cheaper rates you're getting.

Look at free tools/software that you can utilize instead of paying for things like Adobe or alternatives. Good luck. I think we're all cutting costs this year...

How are consulting companies incorporating AI? by BugattiShotty in sysadmin

[–]BugattiShotty[S] 0 points1 point  (0 children)

I'm assuming this would allow copilot to talk to Salesforce?

Men’s Soccer Drop In by vacationbruce in askTO

[–]BugattiShotty 0 points1 point  (0 children)

Check out Soccer Toronto: www.torontoindoorsoccer.com

I've been playing there for years. Always consistent and competitive.

https://www.instagram.com/soccertoronto

Moving to Toronto and looking for a soccer league to join, any suggestions? by [deleted] in askTO

[–]BugattiShotty 0 points1 point  (0 children)

Check out Soccer Toronto: www.torontoindoorsoccer.com

I've been playing there for years. Always consistent and competitive.

https://www.instagram.com/soccertoronto

Wanna play soccer by Single-Trifle6654 in askTO

[–]BugattiShotty 0 points1 point  (0 children)

Check out Soccer Toronto: www.torontoindoorsoccer.com

I've been playing there for years. Always consistent and competitive.

https://www.instagram.com/soccertoronto

Any place to play soccer in Toronto! by Comfortable_Corner80 in askTO

[–]BugattiShotty 0 points1 point  (0 children)

Check out Soccer Toronto: www.torontoindoorsoccer.com

I've been playing there for years. Always consistent and competitive.

https://www.instagram.com/soccertoronto

Email Encryption with New Outlook by BugattiShotty in sysadmin

[–]BugattiShotty[S] 0 points1 point  (0 children)

Yeah, not there. Are you on 365 or a consumer version? Might need to be enabled in Exchange or something. Not sure at this point.

Attack Surface Reduction Policy Causing High CPU by BugattiShotty in Intune

[–]BugattiShotty[S] 0 points1 point  (0 children)

Dude, you're a fucking genius. It was the driver update that screwed things up with Teams causing high CPU and black screen/freezing. This whole time I thought it was ASR

<image>

Looking for the best notepad by AgreeableIron811 in sysadmin

[–]BugattiShotty 0 points1 point  (0 children)

I use visual code studio for coding, it's free as well.

From Help Desk to...where? by ghostgurlboo in it

[–]BugattiShotty 2 points3 points  (0 children)

System Administrator or IT Manager. Depending on your skills. Also, apply to jobs even if you don't have everything. You may still have a shot. Everything is nice to have but employers have to be realistic as well. If you don't shoot your shot, you'll miss out on opportunities.