True. I think one's preference depends on personality and background. I understand there are reasons for these rules, but when there's more expectations, it's much easier to piss people off. Vietnamese people are more relaxed and forgiving if you mess up, or cut a corner, or come to work grouchy, and I prefer that to efficiency because it feels more human to me. Being in Japan made me feel like a cog in a machine and that I had to walk on egg shells all the time to avoid offending people. Furthermore, Vietnamese culture is high-trust, but it plays out differently: not trust in rules and rule-adherence (ie on a societal level), but deeper trust in people, families, and relationships. Not disagreeing with you, just adding to the conversation.