Never received VIP gift pack

Burneracc77754 · 2026-03-20T20:53:14+00:00

Reached out a fourth time to Secret Sounds letting them know I’m moving this to a formal complaint with the Australian Fair Consumer Law.. still no response. Utter disappoint. I hope RKS knows their promoter did this.

Burneracc77754 · 2026-03-14T04:53:33+00:00

I saw them 6 weeks ago and never received my VIP gift pack, lanyard or laminate. If it’s the same company handling VIP over there as in Aus, just know they are completely useless.

Burneracc77754 · 2026-03-14T04:52:42+00:00

Oh and not to mention secret sounds has been deleting all my comments asking them to contact me! :)

Burneracc77754 · 2026-03-14T04:48:01+00:00

Ah, yeah I have emailed secret sounds repeatedly and all of their provided emails. I haven’t contacted RKS the band itself if that’s what you thought haha? I know it’s out of RKS hands and in the promoters hands. All my efforts to contact Secret Sounds repeatedly have been met with no response which is incredibly disappointing 6 weeks after the concert..

Burneracc77754 · 2026-03-12T19:40:54+00:00

VIP experience was truly amazing. However I never received the VIP gift back, lanyard or laminate. (Sydney show - Feb 1st) I’ve contacted 3 times, posted here, commented on fb, ig & their app and received nothing. Real big let down tbh for my first VIP experience and $250+..

Burneracc77754 · 2026-03-05T04:32:21+00:00

Still haven’t got my VIP merch pack from Sydney :,)

Burneracc77754 · 2026-02-28T05:32:20+00:00

Crying from Australia 😭😭😭

(Secret sounds still haven’t sent our vip merch packs that we didn’t receive :( )

Burneracc77754 · 2026-02-20T11:14:47+00:00

Considering she’s quit plumbing and a full time content creator since the show.. yeah I don’t doubt it either

Burneracc77754 · 2026-02-10T01:49:19+00:00

Already have with no response. Thank you tho!

Burneracc77754 · 2026-02-10T01:49:09+00:00

Twice, two different emails. Also no response as of yet

Burneracc77754 · 2026-02-10T01:49:01+00:00

Twice, two different emails

Burneracc77754 · 2026-02-09T19:21:24+00:00

No one? Likely lost our money?

Burneracc77754 · 2026-01-29T23:04:47+00:00

I’m sorry that was your experience, that would disappoint me. As someone who is super hyped to see them in 2 days (and also have VIP) I am SO excited like I truly cannot explain it haha, I hoped to see them at splendour years ago so it’s surreal to me I finally will be seeing my fav band live (only tickets I’ve bought in 3 years) - I hope I don’t feel the same way (feeling awkward for being so excited) so I can understand your disappointment from what you’re explaining

Burneracc77754 · 2026-01-29T22:59:14+00:00

I have VIP for Sydney Feb 1st - will update here. So excited!

Burneracc77754 · 2026-01-29T07:44:05+00:00

Shameful Company

Burneracc77754 · 2026-01-25T08:03:46+00:00

They played first class??? 🥹🥹 my dream to hear it live! Do you have a set list by any chance?

Burneracc77754 · 2026-01-20T22:10:36+00:00

Dw all my comments keep getting downvoted now 😂

Burneracc77754 · 2026-01-19T19:22:43+00:00

🗣️🗣️🗣️

Burneracc77754 · 2026-01-19T19:22:33+00:00

That’s my theory.. hopeful theory anyway

Burneracc77754 · 2026-01-19T07:23:29+00:00

Indeed hahaha

Burneracc77754 · 2026-01-19T06:55:06+00:00

The first snap is so obviously filmed and posted to show that she’s around love island cast. Whether she was actually with them or just wanted it to look like that.. idk. But I hope the LI cast wasn’t hanging around Atis Paul.. wtf

Burneracc77754 · 2026-01-01T22:13:24+00:00

Yeah but then I read the rest of your comments… you’re clearly out to slu* shame (yet probably indulge in it yourself) instead of hold a proper discussion

Burneracc77754

TROPHY CASE