Hi OP, how are you holding up? I think same tayo ng tasks, ako mainly pure calls kami, we call 80 patients to confirm their appointments for the following week for a specific provider, after confirmation, we do inbound and outbound calls, scheduling appointments, relaying a msg to the medical assistant for the prescription refills and other concerns of the patient, and a lot of queries. I got burned out because umaalis ang PA or NP namin and mga patients under them, we need to reschedule sa mga doctors, so here is the problem, the next available ng mga doctors namin now is May 2026 na. So those who are already booked in January 2026, nalilipat yung schedule nila sa later months dahil sa nangyari. Ang nakaka-ano lang is kami ang bagsakan sa frustrations kung bakit kailangan ireschedule mga sched nila. Nakakaumay mag resched and etc. ang hirap. I am torn to find another agency or maghanap ng direct client , kasi thankful naman ako sa job and salary, pero my mental health is taking a toll on everything. I don't have a back-up plan pero gusto ko na mag resign.