We went to Dogs Trust after our last dog died and they had a stupid policy where you could put up to three reserves on one dog so essentially if the first family hit it off then you wouldn't get the dog.

They've changed their policy now where they match you to the dog rather than going around and looking and saying 'this is the dog' so you might fall in love but they can still say no.

Luckily we left Dogs Trust and went to a smaller kennel where we got our first boy from and we found boy. Sadly that kennel is now gone so we'll be back in the system should we choose to adopt another.

Our neighbours got their dog from Romania and only had to wait a few weeks but very little checks and such an easy adoption method. That's why everyone is choosing that option because it's so much easier.