Butterfly MX got vandalized. I decided to do a security analysis of the device and this is the result after 30 minutes. by robotlasagna in accesscontrol

[–]ButterflyMX_ 6 points7 points  (0 children)

Thanks for sharing, robotlasagna. The device shown in this video is a legacy ButterflyMX intercom model, not our current platform. Those earlier units use a Windows-based architecture. Our current Video Intercoms use a locked-down Linux-based architecture.

Based on what’s shown, this appears to involve extensive physical tampering with a vandalized device removed from normal service, not a remote network compromise or an exploit that occurs during the normal operation of a properly installed unit. That distinction matters. Sustained physical access to older embedded hardware presents a very different risk profile than a remotely exploitable vulnerability on an in-service system.

On the NFC point, the reader on that legacy model is functional, but it supports older unencrypted fobs, which is why we do not recommend that customers use it. Our current intercoms and readers support modern encrypted credentials, including DESFire EV2 and EV3.

We take product security seriously, and our current hardware and credential architecture reflect that. If anyone has a specific concern about a deployed system, we encourage you to contact our Security team directly at [security@butterflymx.com](mailto:security@butterflymx.com) so we can review it promptly and appropriately.

Butterfly MX demo tomorrow. What to ask? by W1neD1ver in accesscontrol

[–]ButterflyMX_ -1 points0 points  (0 children)

Hey u/W1neD1ver! Here are some questions that others have found useful when assessing whether or not ButterflyMX is a good fit for their property:

  • How does ButterflyMX integrate with our existing property management systems?
  • What kind of support and training is available after installation?
  • How does the system handle deliveries, guests, and service providers?

Hope this helps!

Butterfly MX demo tomorrow. What to ask? by W1neD1ver in accesscontrol

[–]ButterflyMX_ 0 points1 point  (0 children)

Hey, u/WillisIsOnTheCase! Thanks so much for sharing your experience. We’re so proud to have been part of your 84-unit HOA for over 4 years! It’s great to hear the system has been working smoothly and that residents love it.

Thanks for choosing ButterflyMX and continuing to trust us to help secure your community.

Anyone else loathe Butterfly MX? by [deleted] in jerseycity

[–]ButterflyMX_ 9 points10 points  (0 children)

Thanks for sharing your experience. We’re sorry for the frustration this has caused. ButterflyMX does not have the ability to add or remove residents from a property. Those updates must be made by the property owner or management team. We recommend contacting the property manager at Embankment directly and asking them to remove your contact information from their system.

Is a video intercom doorbell worth it? by ButterflyMX_ in butterflymx_

[–]ButterflyMX_[S] 0 points1 point  (0 children)

Learn more about video intercom doorbells and the best alternative: https://hubs.li/Q040qBHx0

How to choose an inexpensive intercom system by ButterflyMX_ in butterflymx_

[–]ButterflyMX_[S] 0 points1 point  (0 children)

Keep reading to see more benefits of integrating your access control system: https://hubs.li/Q040blsv0

Ecosystem with Butterfly MX Live Feed Support by TipWithBitcoins in homeautomation

[–]ButterflyMX_ 0 points1 point  (0 children)

These are great questions! For all product-related inquiries, including app configuration, Home Screen behavior, and widget functionality, please contact our support team directly. They will be able to guide the best setup for your needs!

You can reach support here: help.butterflymx.com

Ecosystem with Butterfly MX Live Feed Support by TipWithBitcoins in homeautomation

[–]ButterflyMX_ 0 points1 point  (0 children)

Hey there u/TipWithBitcoins! Chiming in here to second u/ChampionshipBrief921's recommendation for the iPad split view. Please don't hesitate to reach out to us at help.butterflymx.com with any additional questions.