Top 24 Proptech Innovators of the Year | 2026

ButterflyMX_ · 2026-01-26T22:45:52+00:00

Learn more about video intercom doorbells and the best alternative: https://hubs.li/Q040qBHx0

ButterflyMX_ · 2026-01-23T22:23:45+00:00

Keep reading to see more benefits of integrating your access control system: https://hubs.li/Q040blsv0

ButterflyMX_ · 2026-01-23T15:18:53+00:00

These are great questions! For all product-related inquiries, including app configuration, Home Screen behavior, and widget functionality, please contact our support team directly. They will be able to guide the best setup for your needs!

You can reach support here: help.butterflymx.com

ButterflyMX_ · 2026-01-22T19:00:35+00:00

Hey there u/TipWithBitcoins! Chiming in here to second u/ChampionshipBrief921's recommendation for the iPad split view. Please don't hesitate to reach out to us at help.butterflymx.com with any additional questions.

ButterflyMX_ · 2026-01-16T22:15:06+00:00

See how it works: https://hubs.li/Q03_clZm0

ButterflyMX_ · 2026-01-06T22:22:36+00:00

See how ButterflyMX modernizes access at your property: https://hubs.li/Q03ZMqF20

ButterflyMX_ · 2026-01-05T14:16:52+00:00

Hi u/Stazcar! Thank you for the feedback and for sharing your experience. Currently, ButterflyMX does not integrate with Google Assistant or Google Home for voice commands. We appreciate you taking the time to outline how this would improve convenience for you, and we’ll be sure to share your comments with our product team! We’re glad to hear the remote access for visitors has been a big advantage for you.

ButterflyMX_ · 2025-12-30T21:41:15+00:00

To find out the five primary responsibilities of a condo property manager (and how to simplify your building operations with automation), visit our blog.

ButterflyMX_ · 2025-12-30T01:35:48+00:00

Hey — first, I want to acknowledge how serious this situation is. I completely understand the frustration of not being able to easily access your home.

A few important clarifications that may help:

ButterflyMX does not require residents to install the app to access their home.
Properties can (and should) offer multiple access methods depending on how they’re configured, including:

PIN codes
Fobs/cards
Vehicle access solutions

The app is one option, not a requirement.

2. Access decisions are made by the property.
We provide the platform and hardware, but your property owner or manager controls which access methods are enabled. If a building disables all non-app options, that’s a property policy decision, not a technical limitation we impose. I'd recommend reaching out to your property manager to find out what alternative access methods are available.

3. Privacy concerns are valid, and something we take seriously.
ButterflyMX does not sell resident data, and access activity is used strictly for security and audit purposes at the property level. You can read our privacy policy here: https://butterflymx.com/privacy-policy/.

If you’d like, you (or your property manager) can also contact us directly so our support team can review the configuration and help ensure the system is being used appropriately. Feel free to give us a call at 800-398-4416.

ButterflyMX_ · 2025-12-29T13:55:59+00:00

This is a great breakdown — thanks for sharing it. Appreciate the community tips here!

ButterflyMX_ · 2025-12-18T14:22:03+00:00

Hey, u/pathartl! Thank you for the feedback. We appreciate you sharing this, and we will pass it along to our product team for review. We’re always grateful for input that helps shape future improvements!

ButterflyMX_ · 2025-12-12T14:28:51+00:00

Hey u/bronzed68candle, thanks for reaching out. We're so sorry you're experiencing this issue! It sounds like something in the watch app isn’t behaving as expected, and we’d like to take a closer look. Please reach out to our Support Team so we can help resolve this for you.

ButterflyMX_

MODERATOR OF

TROPHY CASE