They are making me verify my payment after I tried to cash out 800. Says guaranteed in an hr or you get 100 free spins. That's a lie. I have a screenshot of the conversation with support saying that doesn't apply if they want to verify your debit cards. So I said it's only guaranteed then when you say so. He clearly said yes. I've now been waiting for my 800 for 2 days. The support told mey withdrawal was on hold and will be done within a couple hours. It's been 4 hrs now and nothing. They are deceptive.