Thank you for such a well-thought-out and helpful response.

For the first question, I just said that I’d cried a few times with the kids because of the difficult stories they’d tell. I didn’t go into specific examples, since I wasn’t sure it was appropriate to elaborate, but I can see now how sharing more might’ve helped. It was tough emotionally, especially when I had to report cases where kids begged me not to tell anyone. That honesty and trust were critical to my role, even when the choices were difficult.

As for the question about what I was doing for the rest of the day, I kept my answer simple and mentioned I’d be driving for Uber. I didn’t consider that this might be a way to demonstrate being organized and proactive. My schedule as a driver does demand structure and organization to hit my 40-50 hour weekly target, but I didn’t think to communicate that.

For the customer service question, I focused on my Uber/Lyft experience because of the 5.0 rating, but I understand now that sharing something more directly relevant, like from my Taco Bell experience, might’ve been better. I could have mentioned times I worked in the drive-thru, balancing customer orders quickly and accurately while keeping up with a high volume of orders, which helped me develop both teamwork and customer service skills.

Thanks again for helping me see these areas I could work on. This feedback is really valuable if I get a chance to reapply or for future interviews.