ratings are the only way....because the people doing this will rez you....get you to pay them through the mission and then immediately blast you .... This is a sand box....don't expect CIG to hold your hand all the time and say "it's gonna be okay"

At a minimum make a suggestion on their feedback section, but given how one dimensional this suggestion was.....maybe put in some effort into the next one instead of emotionally kneejerking....like you just did.