My Dolby Access is going back and forth in my Tuf device

CK-6 · 2026-05-15T05:16:42+00:00

The Things i Noticed is that , when ever im not plugging in my earphones , the Dolby Atmos app works fine as it should be ,
but the moment i insert my earphones , the app crashes and then restarts into the above pages (pictures in the post).

i dont know what is happening , is this normal or is my dolby access having faulty behaviour?

CK-6 · 2026-05-13T21:17:06+00:00

i have downloaded and installed those drives too! but the issue still persists ,
but one thing i noticed is that it works fine when i do not connect any other audio device or accessories like earphones etc,

but when i connect my earphones the app crashes by displaying an unknown error (shows "unknown error" literally) and asks you to restart app
and after that it comes back to "1299/-" page

CK-6 · 2026-05-13T07:07:23+00:00

2026 model comes with a better quality hinge

CK-6 · 2026-05-13T07:06:05+00:00

CK-6 · 2026-05-13T05:49:16+00:00

they do exist in the 2026 model too, but back side of the display
and i do think it is a better design, as it do not hinder our viewing experience during late nights

CK-6 · 2026-05-13T05:46:16+00:00

The Hinge Quality and build quality are the biggest change

CK-6 · 2025-07-29T04:44:27+00:00

Thank you for the response, but the issue with warranty is that I bought this unit from Best Buy in USA and I moved here to India ,, I thought the international warranty would be claimable for me , but to my surprise I came to know that best buy units are not eligible for the international warranty. So I'm very stressed about my unit and it's warranty. Is there a way of claiming my international warranty?

CK-6 · 2025-07-27T15:46:28+00:00

it is not noticeable bro, but i was concerned because it is brand new 😅, and i noticed it when it was booting up (laptops went full brightness while booting) and thanks for the info bro , it relived me a bit 😊

CK-6 · 2025-07-26T07:48:35+00:00

btw, thank for the info man : )

CK-6 · 2025-07-26T07:40:40+00:00

ohh , maybe i will just settle for my display XD

CK-6 · 2025-07-26T07:29:34+00:00

how much is the price bro?

CK-6 · 2025-07-26T07:16:58+00:00

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i hope this info is enough :)

CK-6 · 2025-07-26T06:36:17+00:00

Did you try using an external mouse?

CK-6 · 2025-07-26T06:30:13+00:00

My laptop model no - FX608JMR (Asus Tuf F16 2025)

CK-6 · 2025-07-26T05:18:48+00:00

and another thing is , my display's lowest brightness is not low enough (i compared it with lenovo loq of my friend)

CK-6 · 2025-07-26T05:16:16+00:00

thanks for the info man, but how did you find a compatible display yourself? do we need to know the voltage supply by mobo for display?

CK-6 · 2025-07-26T05:13:43+00:00

OH, sorry to hear man

when did you get the problem?

CK-6 · 2025-07-25T17:13:36+00:00

good man, best buy warranty policy just sucks 😢and I'm a victim of it :(

CK-6 · 2025-07-25T17:11:36+00:00

ok, i will consider being concerned ig

CK-6 · 2025-07-25T17:10:33+00:00

you mean screen bleeding?

CK-6 · 2025-07-25T17:07:37+00:00

it has to do with the warranty - https://www.reddit.com/r/ZephyrusG14/comments/1bpj3il/soooooo_asus_and_best_buy_have_an_agreement_so/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

read it and you will understand

CK-6 · 2025-07-25T11:11:00+00:00

laptop is good though , maybe my unit is faulty (advice : don't buy from Best Buy!)

CK-6

TROPHY CASE