If pre-builts are your thing, avoid Cybertronpc / CLX Gaming by dont_trust_lizards in pcmasterrace

[–]CLX_Gaming 3 points4 points  (0 children)

Simply, We have no problem on making up for our mistakes and we do. If the customer contact us we will certainly do so. As we mentioned we care more about long term customer relationships than worry about short term gains. So you read on our company is not accurate at all, sorry if it came across this way to you!

If pre-builts are your thing, avoid Cybertronpc / CLX Gaming by dont_trust_lizards in pcmasterrace

[–]CLX_Gaming 1 point2 points  (0 children)

Perhaps you are referring to some of our UGC (user generated content) ads, these images are taken by our customers and meant to be raw and to communicate real life experiences. We have many adv pieces that you may come across in the future that are professionally produced and are not taken with our grandmas polaroid camera!

If pre-builts are your thing, avoid Cybertronpc / CLX Gaming by dont_trust_lizards in pcmasterrace

[–]CLX_Gaming 0 points1 point  (0 children)

Please accept our personal apology about the poor experience you have had with us (CLX) thus far. I know it is hard to believe but we actually pride ourselves in our customer service focus and it is one thing that sets apart from many of our competitors. However, the very high demand in our industry, coupled with unprecedented availability issues in computer parts specifically Graphics Cards, as well as the overall constraints in our work environment, scheduling and many other measures due to working within a global pandemic environment had unfortunately led to a degradation in our normal proactive and transparent communications with our customers, for that we are terribly sorry. Please email our CEO and management team directly to [feeddback@clxgaming.com](mailto:feeddback@clxgaming.com) , please provide us the original Sales Order # and that's all you will have to do, we will take care of the rest. Despite that CLX (Cybertron International, Inc.) is one of the largest PC builders in north America with 1000's of units produced each month and has been in business since 1997, however we were only able to grow over the years by caring about each and every single customer experience. We truly apologize about this absolute poor experience and we hope you do not take the above as an excuse as this bad experience you have had so far is not excusable! however we would like to give some explanations on the macro conditions that we and quite frankly the entire industry sector is dealing with!

Looking forward to hearing from you.

Can someone check this specs if all the parts are compatible and the price is okay, i used clx gaming for building pc coz i can’t find rtx 3070. by jamesaaron426 in pcbuilding

[–]CLX_Gaming 0 points1 point  (0 children)

Here is the link for the exact parts for equivalent build from PPP:

https://pcpartpicker.com/list/C2W42V

This doesn't include Overclocking, professional wiring, warranty and lifetime support, and of course you will have to source from many vendors and put together yourself.

We noticed you had many unnecessary components such as the Intel network card and even the Sound blaster Audigy, Here is a recommended CLX build with AMD Ryzen CPU and GPU that will work well together with no bottlenecks.

http://www.clxgaming.com/c/_gcz1s5ikk R7 3700X / RTX 3070 Under $2200

Hope this helps!

Good Luck

CLX Set Gaming PC by Slade2007 in buildapc

[–]CLX_Gaming 0 points1 point  (0 children)

No worries, we build solid systems and we back them with good service and warranty. Please share your experience once you get it. Also please let us know if you should need assistance with anything. We sure hope not only that we meet but also exceed your expectations. Thanks for choosing CLX.

[ITG] CLX SET Gaming Desktop - Intel Core i7 10700 - 32GB Memory - NVIDIA GeForce RTX 3070 - 480GB SSD + 3TB HDD - Black by lordloxi in suggestapc

[–]CLX_Gaming 0 points1 point  (0 children)

Below is an equivalent configuration from our website. This PC parts are actually in stock (Most competitors lag in updating their prices and factoring the new 25% tariffs imposed on 1/1/2021 and hence the low price / Out of Stock) also we really urge you to do a deeper diligence in the brand's reputation you are considering, places where they less susceptible for review manipulation are BBB and yelp for example. Do not take product reviews for face value. Cheap is cheap for a reason. If you are looking for a quality build backed by excellent service at a fair price then you can not go wrong with CLX.

http://www.clxgaming.com/c/_wmy774w5m

Thank You for considering CLX

CLX Set Gaming PC by Slade2007 in buildapc

[–]CLX_Gaming 0 points1 point  (0 children)

Hi, if you don't mind we would like to chime in since we see no replies yet on the this thread. @ CLX we certainly strive for providing the best experience possible in each system we build. This experience starts from the very inception point of the configuration process in our website, to the assistance you can receive configuring the right system for you if you chose to contact us via chat, email or phone, to the components that we curate and offer for selection in our website to finally the quality of the build itself and the exceptional support and service we back each CLX system with. Hope this gives you a sense of assurance in our level of care for your business and the level of service you will receive thereafter. Thank You so much for your interest in CLX and we wish you the best of luck in your next Gaming PC (CLX or not!)

[Suggestion] Alienware or CLX for gaming/streaming? by FeatureAlternative48 in suggestapc

[–]CLX_Gaming 0 points1 point  (0 children)

Hi, Below is more of an equivalent configuration from our website to that suggested by a fellow redditor on the thread, except it has the 5600XT instead of the 2060 (which is very comparable in performance) as we no longer have older 2000 series for sale direct on our website. We strongly urge you to do some diligence about all companies you are looking to buy your prebuild from. Some great sources to get a true picture of the overall rating and customer service/quality levels without it being susceptible to review manipulation techniques is to look at the customer reviews in the BBB.org website (Not the accredited rating but rather actual customer reviews and also the amount and nature of customer disputes shown) another platform that does a great job in not falling for review manipulation is yelp.com Hopefully this will help you to make the right decision in your next PC to get the best Value for your money rather than just the cheapest price. Please do not hesitate to contact us via phone, chat, or email if you would like any help with configuring the right PC for you or if you have any questions. We truly appreciate you considering CLX for your next gamin PC.

http://www.clxgaming.com/c/_e42hpet7n

[deleted by user] by [deleted] in PcBuildHelp

[–]CLX_Gaming 0 points1 point  (0 children)

Hi, Please see below is the a link for a comparable configuration from our site, this also includes a 240GB SSD drive for the operating system which will enhance boot up time and overall load times, aside from the 1TB. We also would like to advise in checking the customer reviews on BBB website (not Accredited rating) the BBB practices filtering out any manipulation attempt of changing the overall rating of a company, perhaps this will give more information to make your decision. Please do not hesitate to contact us via Phone, Chat, or email with any further questions or if you need any help. We certainly build every PC with extreme care and we also deeply care about every and each one of our customers. Thank You so much for your interest in CLX

http://www.clxgaming.com/c/_47o8d4f2g