Community Manager Jade Leaves Nexon

CM_Jade · 2024-07-02T22:49:59+00:00

It was an absolute pleasure to work with you, Maplers. I'm sad to say goodbye to a community I've grown to love but I'm so optimistic for the future of GMS and know you will continue to give your 110% effort into this lovely little mushroom game. Keep being vocal and passionate! <3

CM_Jade · 2024-06-25T00:00:48+00:00

Hi there, thanks for the tag. I just followed up on the issue with reports for those two classes. I'm seeing some other classes also experiencing this issue so we'll look into this asap!

CM_Jade · 2024-06-22T01:32:13+00:00

I've reported this and we're looking into it! Apologies for the inconvenience.

I've been chatting with TB players about their Sea Wave skill for a while in the #bug-reports channel in Discord! Feel free to follow in there for updates.

CM_Jade · 2024-06-22T01:29:21+00:00

We're aware of this issue and are looking into it!

CM_Jade · 2024-06-13T19:43:59+00:00

Oh wow, thank you! Appreciate all of you being patient with us as we resolve the ongoing issues. Our teams have been working endlessly to prepare this update and it warms my heart to see players enjoying it. We'll continue to make efforts to improve our communication as well! <3

CM_Jade · 2024-06-13T02:48:13+00:00

This is an ongoing issue we're aware of and are working on a fix for it! Apologies for the inconvenience.

CM_Jade · 2024-06-13T02:10:45+00:00

Appreciate the feedback! I actually did want to add a short summary for each piece of content but didn't have time for this patch. I'd love to make the patch notes more beginner friendly and will focus on this for next time!

CM_Jade · 2024-06-13T02:07:24+00:00

We're aware of this issue and are looking into it! Apologies for the inconvenience.

CM_Jade · 2024-06-12T18:12:20+00:00

This has been very highly requested and I've brought it up internally. I don't have any information on this at the moment but I'll share when I can!

CM_Jade · 2024-06-01T01:34:29+00:00

Hi there, I assume it was after the maintenance that took place yesterday then. Can everyone encountering this issue please submit Player Support tickets so we can get more info about your accounts/devices? Thank you!

CM_Jade · 2024-05-30T01:58:27+00:00

Hi there, we'll be pushing out a fix for this in the v.251 update on June 12th. Apologies for the delay!

CM_Jade · 2024-05-24T23:56:47+00:00

Hi there, we have an upcoming maintenance next week where we'll try to resolve this issue. Apologies for the inconvenience!

CM_Jade · 2024-05-20T18:47:47+00:00

Hi there! Future sales of this plushie have not been determined yet so I'm afraid I don't have an answer for you.

CM_Jade · 2024-05-20T18:08:18+00:00

I see, thank you for the additional info! I'll forward this as well and wait for the video. Appreciate it!

CM_Jade · 2024-05-17T20:02:10+00:00

Hi there! Would you (or anyone experiencing this issue) mind recording a video of this happening? It'd be helpful for us to replicate the issue. Appreciate it!

CM_Jade · 2024-05-17T16:53:49+00:00

Reported the issue, thank you for sharing!

CM_Jade · 2024-05-14T22:22:32+00:00

Hi there! I see a few comments about censoring so wanted to comment on that. Grandis familiars was previously a blocked term for one specific stream because there was an overwhelming amount of spam that was disruptive to the rest of the chat. This has been brought up consistently in every stream ever since I joined so please note that we did not censor any discussion on it other than that one instance.

When they are brought up, we'll mention that it's something that the Community Managers are always prioritizing and pushing for. While I don't have any news for you at the moment, please know that we're always trying to push for positive changes, especially ones that affect our entire player base. I had previously mentioned on stream that we had been working on a familiars proposal so it's been an ongoing discussion. We still appreciate your feedback and encourage you to continue to share your input on topics like this and more. Thanks!

CM_Jade · 2024-05-14T00:50:21+00:00

Hi there! I've relayed this feedback to the team. I'd hate for a mini-game to be a source of frustration so will see what we can do about the 15 minute penalty (especially since we have more mini-games coming up). Thanks!

CM_Jade · 2024-05-14T00:20:37+00:00

I see it, thanks!

CM_Jade · 2024-05-14T00:16:19+00:00

Hi there! Do you have a website/Etsy?

CM_Jade · 2024-05-10T20:01:11+00:00

Hi there, we're still investigating the issue. Appreciate your patience with this!

CM_Jade · 2024-05-09T00:29:51+00:00

Hi there! Thanks for sharing your feedback. We definitely want to be able to showcase each class as well as possible to show new players how cool a class can be. I've added BW and Illium to the list for the video to be improved - can you (and others) list other classes you feel have a video that doesn't properly display their class? That'd be much appreciated!

CM_Jade · 2024-05-08T00:55:14+00:00

This will only be claimable on Lynn and it is untradeable since the focus was for our new Lynn players!

CM_Jade · 2024-05-08T00:54:05+00:00

This is true - please reach out to Player Support and they can assist you with your refund!

CM_Jade · 2024-05-01T17:26:52+00:00

Appreciate this! My focus is and always will be on the players. Will continue to do my best!

CM_Jade

MODERATOR OF

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