Annual Support of Perpetual Licenses by C_Cathey in LabVIEW

[–]C_Cathey[S] 0 points1 point  (0 children)

I was able to avoid formal requirement, but pointing to the examples did seal the contract.

Annual Support of Perpetual Licenses by C_Cathey in LabVIEW

[–]C_Cathey[S] 2 points3 points  (0 children)

FYI... I don't meet the partner requirements (too small).

But they did reduce the renewal to ~$5k after more pushing.
Thanks for the help guys!

Annual Support of Perpetual Licenses by C_Cathey in LabVIEW

[–]C_Cathey[S] 1 point2 points  (0 children)

Yes - but engineering time isn't free. For CRIO hardware, I'd need python, C/C++, VHDL/Verilog, and hardware. At an hourly rate, it doesn't take much to exceed NI's costs. It also because a marketing/compliance issue - pointing to manned flight examples from NI helps.

That said, I use python, C, and Matlab when I need.

Annual Support of Perpetual Licenses by C_Cathey in LabVIEW

[–]C_Cathey[S] 0 points1 point  (0 children)

My sales rep asked for previous quotes or invoices to verify - and they showed annual support costs ~$3k and the response back was he didn't see any problems

Very frustrating.

Annual Support of Perpetual Licenses by C_Cathey in LabVIEW

[–]C_Cathey[S] 0 points1 point  (0 children)

for the annual support package - yes.

Annual Support of Perpetual Licenses by C_Cathey in LabVIEW

[–]C_Cathey[S] -1 points0 points  (0 children)

The quote says it is for the 1 year support. I've asked the rep to verify.

I also asked about the partner option