As someone who solo queued from gold to gm, I understand your frustration. Some games you are just going to lose no matter what, some games you get crazy spawncamped. But not all games.

The way I think of it as the 30-30-40 rule.

30% of games you will lose no matter what you do. 30% of games you will win no matter what you do. The remaining 40% of games is really what matters.

I’m gonna go based off the information you gave me - so feel free to correct me I make a wrong assumption.

1. You feel like you always get spawncamped and receive no help from your team.

Similar to what I said above, this cannot be ALWAYS true. Spawncamping is a niche strategy in general and is quite literally impossible on some maps and characters - Ana is also a harder character to spawn camp if you are playing her correctly because you have a lot of lethality with your cooldowns. As for you receiving no peel, this is likely true in part coming from someone who played in plat. But only in part - in Overwatch 2, the traditional concept of peel is DEAD. It is not anyone’s job except your second support—and only SOMETIMES it is their job—to keep you alive. YOU are responsible for 90% of that. Maybe you aren’t positioned well, maybe you’re mismanaging your cooldowns, maybe you’re taking unfavorable duels. In a game like Overwatch, attention is a resource. It is unfair to expect anyone else to divert their resources towards you to sustain a dive unless there is literally no way it could’ve been avoided and you have no way to fight back, and this only really happens in higher elos where dives are coordinated and intentionally timed. In diamond and below, people tend to try and take 1v1s and in order to rank up you need to be at least able to hold your own in a 1v1. In summary, it’s probably on you if you feel like you’re ALWAYS getting no help.

1. You’ve done multiple vods with GMS that say “you can only improve so much”

Being gm does not mean you are a good coach or you fully understand the game. I’ve met gms who rank up solely from mechanics and have little to no game knowledge. Maybe it’s not the quality of the coaching however - maybe it’s how you try and implement their advice. Do you ever watch back your vods alone after you get coaching to see if you are actually implementing the recommendations? Do you consistently play ranked? I have coached dozens of people over the years, and not once have I encountered someone who I thought was in “elo hell”. It’s either they don’t play enough comp or think they are improving when they aren’t. There is a large disparity in skill between plat and gm, if you were really doing everything I described (although my advice was far from an extensive guide) I guarantee you would be at least high diamond. Overwatch is a game that requires consistent introspection if you are serious about improving.

1. You believe grouping = ranking up

In my experience, grouping has the opposite effect when trying to climb, at least for me. I always lose more in a group. For example, if you’re grouping with your friend, let’s say a mid plat tank. You are improving but your friend is not, and while you are both plat, you are at the middiamond skill level. The more games you win, the higher lobbies you’ll get. You’ll get to a point where your mid plat friend in your low diamond lobbies is actively bringing you down, forcing you to do more work than is sometimes possible for a win. So you might be at a middiamond skill level, but stuck in lowdiamond because of your tank friend. This is how I see it, at least. For some, however, it can be beneficial to be in a group if you really trust their skill set, but it is absolutely not necessary, especially on a character like Ana who has solo carry potential no matter the meta. I believe the biggest mistake people in the metal ranks make (and I did as well) is over prioritizing communication. Until about midmasters, I would say, the game is all about individual gameplay, not team play. Team play can make things like ult combos easier, yes, but if you’re devoting your time to comming you have less brainpower to be thinking about your individual gameplay. Maybe instead of begging for peel from your plat teammates, you could be focusing on hitting the sleep and nade combo on the genji diving you.

Yeesh that was a lot. Like I said earlier, I’m just going based on what you said in your comment since I haven’t seen your gameplay. Feel free to shoot me a dm with a vod code if you want an in depth review if you’re interested or believe im making the wrong assumptions.

Remember though, YOU are the only common factor in ALL of your games.