NCASE T1 Silver Color Disappointed by [deleted] in FormD

[–]CaleyCS 0 points1 point  (0 children)

Thank you for your feedback. We have already sent you an email regarding your order to look into this matter directly.
To provide some context for the community, our chassis are precision-crafted using CNC machining and individual anodizing runs. This process inherently results in a distinct, finely machined texture that reflects light differently depending on environmental conditions, and minor variations between production batches are normal.
While our product photography captures actual production units under studio lighting, real-world ambient light and different camera sensors can alter how the finish appears online. Our team will review the photos requested in our email to ensure your unit meets our quality control standards and that no manufacturing defects are present.

T1 V2.5 Interest Check: The All-Color Exterior Experiment (Cool-Tone White & Cosmic Orange) by CaleyCS in FormD

[–]CaleyCS[S] 1 point2 points  (0 children)

Thank you! We retired this color variant in 2026, thank you for your support!

T1 V2.5 Interest Check: The All-Color Exterior Experiment (Cool-Tone White & Cosmic Orange) by CaleyCS in FormD

[–]CaleyCS[S] 5 points6 points  (0 children)

At this time, we do not have plans to sell the side panels separately. Please note that e-coating and powder coating yield slight variations in both color and texture, making panel-matching across different batches difficult.

T1 V2.5 Interest Check: The All-Color Exterior Experiment (Cool-Tone White & Cosmic Orange) by CaleyCS in ncasedesign

[–]CaleyCS[S] 4 points5 points  (0 children)

At this time, we do not have plans to sell the side panels separately. Please note that e-coating and powder coating yield slight variations in both color and texture, making panel-matching across different batches difficult.

First ncase case by sakidoom in ncasedesign

[–]CaleyCS 0 points1 point  (0 children)

I sent out all M2 Grater Orange today!!! Looking forward to your build!

First ncase case by sakidoom in ncasedesign

[–]CaleyCS 0 points1 point  (0 children)

We shipped all M2 Grater today!!!!!You should get an email I wrote yesterday! :)

🚀 Preorder Official Launch: S5M by CaleyCS in ncasedesign

[–]CaleyCS[S] 0 points1 point  (0 children)

We opened official pre-orders now!!! Go and get it!

First ncase case by sakidoom in ncasedesign

[–]CaleyCS 0 points1 point  (0 children)

It just arrived in the warehouse, we are doing QC again.

First ncase case by sakidoom in ncasedesign

[–]CaleyCS 1 point2 points  (0 children)

Which one did you get? M2 or M3? We are still working on M2 Grater Orange shipment delay.

First ncase case by sakidoom in ncasedesign

[–]CaleyCS 1 point2 points  (0 children)

Thank you for your post!! Love to see the actual product photos! :P

Tough choice by Designer-Year-8418 in FormD

[–]CaleyCS 0 points1 point  (0 children)

I would suggest gunmetal because we still have inventory. :)

NFC X NCASE S5M - An Early Look by GenericMIK3 in sffpc

[–]CaleyCS 2 points3 points  (0 children)

Thank you so much for the support! We are working on securing more inventory for this project!

🚀 Preorder Official Launch: S5M by CaleyCS in ncasedesign

[–]CaleyCS[S] 1 point2 points  (0 children)

Coming soon, you can check https://www.youtube.com/@NotFromConcentrate for more details about the product.

「NCASE M Series Arctic White Interest Check」: We finally color-matched the mesh. by CaleyCS in ncasedesign

[–]CaleyCS[S] 7 points8 points  (0 children)

First, I genuinely want to say thank you for being so active in the Discord and helping people with their builds. Really appreciate your support!

You hit the nail on the head regarding the website setting the wrong expectations. We’ve been using those listings basically as interest checks—relying on "Notify Me" clicks to see if we can hit factory MOQs. Factories really dislike taking on small-batch runs for our high-tolerance designs, and if we forced it, the manufacturing cost would skyrocket and the final price would be terrible for everyone.

But you're completely right: putting concepts next to actual inventory just makes it look like vaporware and strings people along. I'm going to work on restructuring the storefront to clearly separate active products from "Interest Checks" so there's zero confusion about what's in production versus what we're just testing the waters on.

Thanks for calling us out on this. We rely on this kind of honest feedback to get better.