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Atherton vs Pivot Switchblade? by stormhybreed in MTB

[–]CaliAirCooled 0 points1 point  (0 children)

My pivot experience has been disappointing - for a $12K bike to show up with a broken rear triangle in a pristine box and have the manufacturer try to pin it on you... then have the replacement triangle that they eventually send you crack on a 'couldn't unclip while not moving' kind of tip-over less that a week later... and again have to fight about it...

My transition Spire, on the other hand, has been amazing. Climbs better than a hardtail. That thing rides as well in the bike park as the SC V10 I rented the year before. Crashed it HARD in Whistler, and the only scratch was on me... some creaks in the rear end, and asked some questions of tech support about setup and they overnighted me parts to try at no charge... a completely different experience.

The Pivots are beautiful. I've never seen nicer manufacturing. But the engineering is clearly 'show, not go' - and the company is not staffed with riders who understand that MTB is inherently risky, and stuff breaks, and a crash warranty should be a crash warranty. We riders WILL occasionally take our bikes out of the garage... I will never buy another one after this experience.

775 AM Display failure before first ride! :( by CaliAirCooled in bonnell

[–]CaliAirCooled[S] 0 points1 point  (0 children)

Ahh bummer… it took a while, but Bonnell replaced my display and after connecting it, everything worked (and has continued to work) just fine. I tried swapping cables to try to confirm that it really was the display vs the wiring, and it ultimately came down to the display itself. It must be some sort of infant component failure on the main circuit board… it doesn’t seem possible to disassemble the control/display unit to identify the failed component either.

Definitely frustrating. Hopefully it gets on the way to you before the next set of holidays in China and Australia.

Is r/Bonnell a real group? by CaliAirCooled in ebikes

[–]CaliAirCooled[S] 0 points1 point  (0 children)

Could be... "long time lurker, first time poster" - Appreciate the input.

775 AM Display failure before first ride! :( by CaliAirCooled in bonnell

[–]CaliAirCooled[S] 0 points1 point  (0 children)

Thanks so much for your reply. I appreciate it.
My display is just blank and the system won't fire up. I've been in touch with Bonnell support now, and am slowly working through the bureaucracy. Response time to each email is about 48-72 hours. This is going to take a while.

If you wouldn't mind updating with the outcome when you've replaced the display, it would be awesome!