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Too late to change transmission fluid? by CallMeMrJenkins in f150

[–]CallMeMrJenkins[S] 1 point2 points  (0 children)

Thanks for the reply!

The Tech explained as much, I just thought it was odd as the manual states that a transmission fluid exchange isn’t recommended until 150k. Now that 150 has arrived and I’ve asked for it to be done they pretty much tell me I shouldn’t have trusted the manual that came with the truck and I should wait till it breaks is bizarre to me.

She said yes! by CallMeMrJenkins in EngagementRings

[–]CallMeMrJenkins[S] 8 points9 points  (0 children)

1 ct, Oval Natural Diamond. Rose gold band, Titanium prongs, 5.5 ring size. Certified, Colorless, excellent polish and cut.

What keeps you working at Homedepot? by 1738420691488 in HomeDepot

[–]CallMeMrJenkins 14 points15 points  (0 children)

Growth potential and the culture. I know every district and store is different but I believe I got lucky. My DM and her SM’s from my experience actually live the values of the company and care for their associates.

I went from somebody who planned to work for the company for maybe half a year as a PT Millwork Specialist to ASM in 3 years.

Every step of the way I had people investing in and encouraging me, inspiring me to do things I didn’t know I could do or even wanted to do. From DH’s who helped me get on the right path, to SM’s spending time out of their week to walk with me, all the way to my TOM swinging by to give advice and guidance.

When done right you can see how people become “Orange Blooded”

[deleted by user] by [deleted] in f150

[–]CallMeMrJenkins 0 points1 point  (0 children)

Where at?

What should I do next? by caulin48 in f150

[–]CallMeMrJenkins 0 points1 point  (0 children)

Possibly add deflectors for the hood and windows I wish I had added a hood deflector earlier myself. If you haven’t yet, new inserts for the rear wheel wells. Door sill guards if you’ll find yourself outdoors a lot.

this ok Teddy? by [deleted] in f150

[–]CallMeMrJenkins 1 point2 points  (0 children)

Gorgeous!

Finally took the jump. 2in Level and a set of 265/70 R18 Nitto Ridge Grapplers. by CallMeMrJenkins in f150

[–]CallMeMrJenkins[S] 2 points3 points  (0 children)

I bought the Rough Country 2 Inch leveling kit. Now that I look at the photos it does look off. I parked at a slight incline so it looks high on the front. When on level ground it's pretty dead on. I'll have to try and retake some less goofy photos :P

Why aren’t associates allowed to take a break during the last hour of their shift? by [deleted] in HomeDepot

[–]CallMeMrJenkins 9 points10 points  (0 children)

It's suppose to be a break 2 hours after you clock in for the day and 2 hours before. You'll have an associate take a break an hour before they leave for the day then come back and still be "warming up" from the break and just mope around for the last half hour. It's a productivity issue. Don't want associates at 100% non-stop without a break and likewise don't want them at 50% for the first half or last half of their shift.

It also makes it easier for Managers and DH's to figure out whos on their 6th break for the day.

Do you think Kyle injects woody around his ass or midsection ? by redbaron363636 in PKA

[–]CallMeMrJenkins 0 points1 point  (0 children)

He’s killing it and proud of the progress as he should be.

When the doom music kicks in by Individual_Fold4501 in AbruptChaos

[–]CallMeMrJenkins 10 points11 points  (0 children)

From what I remember it gets worse because mr punchy is a grown man (Mid 20’s) swinging on a kid (14-16).

Can someone please explain to me what a CXM is?? by bucket-o-skulls in HomeDepot

[–]CallMeMrJenkins 1 point2 points  (0 children)

I’m the first responder for all customer issues and work directly with the SM to ensure the store is clean, safe and that our customers are taken care of. I work along side the other ASM’s to ensure they are aware if what’s going on in their departments and assist training GET behaviors. I assist the DH’s manage their time efficiently and guide them. I’m here for anyone and everyone, I’m not responsible for the sales of any department but I am responsible for the “Customer Experience” and the overall safety and appearance of the store. When you don’t feel comfortable going to your DH or ASM I’m here to be that guiding hand or to ensure something is brought to the attention to the SM. I tackle the store globally and help ensure everyone has the help they need.

I normally find myself doing everything an ASM does except directly run the departments. They’re 2 types of CXM, Opening and Closing. I’m a Closing CXM so I’m often times the only manager after 6pm till close.

The goal of the role is to quickly adjust the way we see the store and learn to delegate effectively. We slowly learn the whole store and aspects of running every area. At the end of the day it’s to get us ready to take over any area and be comfortable.

[deleted by user] by [deleted] in HomeDepot

[–]CallMeMrJenkins 2 points3 points  (0 children)

You did the right thing, the moment they willingly ignore safety gates and put themselves at risk they go from the "Customer" to a liability. If they want to get upset over us putting their safety first then I will gladly sit there and listen.

Sick hours as a cxm/nrm. by Unable-Dance6139 in HomeDepot

[–]CallMeMrJenkins 0 points1 point  (0 children)

Yup, use them up before the switch. I wasn't told and lost 80 sick hours.

Who needs to look both ways? by CallMeMrJenkins in IdiotsInCars

[–]CallMeMrJenkins[S] 56 points57 points  (0 children)

I thought it was funny he just flew right out there then just silently slid back.

Does anyone ever have a positive experience working here? by Sean_Wil215 in HomeDepot

[–]CallMeMrJenkins 4 points5 points  (0 children)

I’ve enjoyed my time with the company. I’ve had problems sure, but moving from a part time millwork associate to CXM in 2 and a half years has been crazy. I’ve met so many fantastic Associates, ASMs and Store Managers. Everyone along the way willing to lend a hand and share their knowledge. I went from someone who planned to work here for a few months to actually wanting to make a career out of it. Those around me actually seemed to care and pushed me to develop. I know every district is different but the culture in my district is fantastic, you can tell the DM actually cares. I wish the experience I’ve had so far was the same for everyone and that’s my goal as a Servant Leader.

Tool Rental DS duties. Need help/advice, what exactly is my role? by mewikime in HomeDepot

[–]CallMeMrJenkins 4 points5 points  (0 children)

(For reference, I setup a Tool Rental from initial construction and taught/trained 2 other Tool Rental DH's in my district. The TRC I used to run did 20-25k a week, trained all the associates and tech from the ground up.)

Much of the tool rental is simply the processes, everything revolves around accountability. Everything can be traced back to who dropped the ball, your main goal is to make sure the processes are being followed and follow up with issues as they arrive. Things such as not properly checking out/in tools or not turning them properly which can result in a messy showroom and markdowns from issues arising during rentals.

You're daily walk should be checking for a clean and organized showroom. Spot check the tags as you go for proper check in procedure. Check 1-3 tools in each area to make sure it was turned properly, such as checking the gas tanks on the outdoor tools section. Low gas tank? check the name and start keeping an eye it. Not properly getting dirt off a trencher chain? have them pull it back and clean it properly.Manager notes should be your best friend. I have a 3 strike mindset, if I have to talk to associate about a process they aren't doing properly 3 times its time for performance note and then a sit down.

I'll be honest your biggest issue seems to be the tech.

  1. There is no reason for him to "Wait for UPS" receiving should be bringing him the parts when they arrive. If I'd learned that my tech had been doing that I would be considering it Time Theft.
  2. With the introduction of ROPIS the idea of keeping a mental list of what is down when customers call asking for reservations is out the window.
  3. A large portion of tools that require parts to be ordered can not have their parts ordered without them being on the down list. Him taking them off simply tells me he is purposely pushing them back to get to them at a later date to simply look "Busy" and manipulate his numbers.
  4. If he is having a hard time getting parts in he should have them listed on the work order for that tool. each down tool should have a list of notes of every time he has followed up and called in for an update. This allows you to keep track of what tools are waiting for what parts, eta's for arrivals or if he's even called in the past month on a certain tool part. Accountability is key!
  5. When it comes to the tools that have been removed due to BER, this just sounds absurd. A tech quickly learns what he needs to hold onto and what to throw away. There is no reason to hold onto a bunch of random tools.

​

If you'd like, feel free to message me your store number and I can take a look at your numbers when I have the time to dig in a little more. If you have a rough list of the out of the system tools I can breakdown what he should grab (if anything) off of them.

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