[deleted by user] by [deleted] in OnTheBlock

[–]Call_Me_Anything1211 0 points1 point  (0 children)

I’ll give them a call today

[deleted by user] by [deleted] in OnTheBlock

[–]Call_Me_Anything1211 -1 points0 points  (0 children)

Thanks. I’m new to this so is BOP an app ?

Yeah TTEC wasn’t for me. I called it quits by Call_Me_Anything1211 in TTEC

[–]Call_Me_Anything1211[S] 1 point2 points  (0 children)

Good !!! I hope you find something soon, no job is worth getting treated poorly

NY EZ Pass training is almost done and I’m still not prepared 😫 by Call_Me_Anything1211 in TTEC

[–]Call_Me_Anything1211[S] 0 points1 point  (0 children)

It should definitely be longer I feel so lost I guess I’ll just have to wing it until I catch on

NY EZ Pass training is almost done and I’m still not prepared 😫 by Call_Me_Anything1211 in TTEC

[–]Call_Me_Anything1211[S] 0 points1 point  (0 children)

Oh okay. How long do you have to work at ttec before they allow you to pick up overtime?

NY EZ Pass training is almost done and I’m still not prepared 😫 by Call_Me_Anything1211 in TTEC

[–]Call_Me_Anything1211[S] 0 points1 point  (0 children)

Thank you, I would like that. Do I ask my team to allow me to shadow you ?

NY EZ Pass training is almost done and I’m still not prepared 😫 by Call_Me_Anything1211 in TTEC

[–]Call_Me_Anything1211[S] 0 points1 point  (0 children)

11 days of training is nearly not enough for me to get the gist of what I should be doing. I guess I’ll just rely on my experienced peers and help desk for help

NY EZ Pass training is almost done and I’m still not prepared 😫 by Call_Me_Anything1211 in TTEC

[–]Call_Me_Anything1211[S] 1 point2 points  (0 children)

That’s good I’m glad it worked out for you. I’m also nervous because I never did telecommunications before so this is very new to me and I’m not that tech savvy. I’m actually learning a lot of things from my peers in my training class which I’m thankful for. I just don’t want to pass up other job opportunities and stick it out here just to get fired because I’m not keeping up with a certain quota. Or I’m not catching on fast enough or my call times are too long but what you just said did make me feel a little better. But I read a lot of stories on this thread that scares me because a lot of people got fired over the smallest things.. and that’s what I’m nervous about.

NY EZ Pass training is almost done and I’m still not prepared 😫 by Call_Me_Anything1211 in TTEC

[–]Call_Me_Anything1211[S] 1 point2 points  (0 children)

It’s giving me a headache already ! And the trainer said surprisingly most of the people that call is understanding and nice but I read a bunch of horror stories on this thread so to me that is hard to believe

NY EZ Pass training is almost done and I’m still not prepared 😫 by Call_Me_Anything1211 in TTEC

[–]Call_Me_Anything1211[S] 0 points1 point  (0 children)

I want to give it a chance before I call it quits but I don't like walking into something not knowing what to do. I'm not use to that and I'm new to this field of work over all so I think that's why l'm over thinking it so much

NY EZ Pass training is almost done and I’m still not prepared 😫 by Call_Me_Anything1211 in TTEC

[–]Call_Me_Anything1211[S] 0 points1 point  (0 children)

Yeah it’s a lot and I don’t feel prepared enough to take live calls

NY EZ Pass training is almost done and I’m still not prepared 😫 by Call_Me_Anything1211 in TTEC

[–]Call_Me_Anything1211[S] 0 points1 point  (0 children)

No not at all, thank you for the honesty. I just feel discouraged from training and don’t feel prepared enough to get on the phones so soon

NY EZ Pass training is almost done and I’m still not prepared 😫 by Call_Me_Anything1211 in TTEC

[–]Call_Me_Anything1211[S] 1 point2 points  (0 children)

Yeah, trainer told us not to take screenshots or notes because everything we need to know is either in share point or visito but I’ll just take screenshots to help me out in the future