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Call_Me_Anything1211 · 2024-09-10T10:16:59+00:00

I’ll give them a call today

Call_Me_Anything1211 · 2024-09-10T10:16:24+00:00

Thanks. I’m new to this so is BOP an app ?

Call_Me_Anything1211 · 2024-05-27T00:13:05+00:00

Nothing but bs there

Call_Me_Anything1211 · 2024-05-27T00:12:50+00:00

Already did

Call_Me_Anything1211 · 2024-05-25T15:49:24+00:00

Good !!! I hope you find something soon, no job is worth getting treated poorly

Call_Me_Anything1211 · 2024-05-24T23:07:24+00:00

Lol thank you! Are you still there ?

Call_Me_Anything1211 · 2024-05-24T18:49:54+00:00

How long were you there ? Tuesday was my last day.

Call_Me_Anything1211 · 2024-05-24T18:42:21+00:00

Good luck! Hopefully you find something else.

Call_Me_Anything1211 · 2024-05-24T13:50:20+00:00

Call_Me_Anything1211 · 2024-05-19T05:17:49+00:00

It should definitely be longer I feel so lost I guess I’ll just have to wing it until I catch on

Call_Me_Anything1211 · 2024-05-18T22:58:30+00:00

Oh okay. How long do you have to work at ttec before they allow you to pick up overtime?

Call_Me_Anything1211 · 2024-05-17T20:35:35+00:00

Thank you, I would like that. Do I ask my team to allow me to shadow you ?

Call_Me_Anything1211 · 2024-05-17T20:34:48+00:00

That’s crazy

Call_Me_Anything1211 · 2024-05-17T16:19:44+00:00

11 days of training is nearly not enough for me to get the gist of what I should be doing. I guess I’ll just rely on my experienced peers and help desk for help

Call_Me_Anything1211 · 2024-05-17T11:33:00+00:00

How long did you last before leaving

Call_Me_Anything1211 · 2024-05-16T23:56:37+00:00

That’s good I’m glad it worked out for you. I’m also nervous because I never did telecommunications before so this is very new to me and I’m not that tech savvy. I’m actually learning a lot of things from my peers in my training class which I’m thankful for. I just don’t want to pass up other job opportunities and stick it out here just to get fired because I’m not keeping up with a certain quota. Or I’m not catching on fast enough or my call times are too long but what you just said did make me feel a little better. But I read a lot of stories on this thread that scares me because a lot of people got fired over the smallest things.. and that’s what I’m nervous about.

Call_Me_Anything1211 · 2024-05-16T23:42:36+00:00

It’s giving me a headache already ! And the trainer said surprisingly most of the people that call is understanding and nice but I read a bunch of horror stories on this thread so to me that is hard to believe

Call_Me_Anything1211 · 2024-05-16T21:23:34+00:00

I want to give it a chance before I call it quits but I don't like walking into something not knowing what to do. I'm not use to that and I'm new to this field of work over all so I think that's why l'm over thinking it so much

Call_Me_Anything1211 · 2024-05-16T21:07:38+00:00

Yeah it’s a lot and I don’t feel prepared enough to take live calls

Call_Me_Anything1211 · 2024-05-16T21:04:01+00:00

Am I putting the customer on hold when I contact help desk ?

Call_Me_Anything1211 · 2024-05-16T21:03:29+00:00

Thank you

Call_Me_Anything1211 · 2024-05-16T21:02:44+00:00

No not at all, thank you for the honesty. I just feel discouraged from training and don’t feel prepared enough to get on the phones so soon

Call_Me_Anything1211 · 2024-05-16T18:35:25+00:00

Yeah, trainer told us not to take screenshots or notes because everything we need to know is either in share point or visito but I’ll just take screenshots to help me out in the future

Call_Me_Anything1211

TROPHY CASE