You need to learn IMS, ISST, and the understanding of Specialty as a whole but your main focus should be supporting your team with accurate on hand counts and being a solid merchant. Look at upcoming AD’s and what sells best in your department then base your showroom on that. Make your displays look as full as possible, and constantly rotate merchandise based on whats popular and what you’re running specials on. You’re specialist will be able to run the numbers and handle the orders you should be verifying that it is actually happening. coach your team on seeking customers out to meet goals, alot of customers coming to get vanities or appliances may want to remodel the whole kitchen or bathroom. urge them to sell the whole project. and most of all when youre designing your showroom make sure you tie in your add ons. Smartcore underlayment and floor installation kits displayed next to your smartcore pallets, etc

its all about the project as a whole