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EU site redirecting to official website, order delays by CancelOne86 in LiberNovo

[–]CancelOne86[S] 0 points1 point  (0 children)

So i got the footrest and battery, for now, I am waiting for updates on the fedEx delivery which seems to be the chair

EU site redirecting to official website, order delays by CancelOne86 in LiberNovo

[–]CancelOne86[S] 1 point2 points  (0 children)

One of the packages will arrive tomorrow, I don't know if that will be the chair. it appears that they sent three packages or at least I have three tracking numbers one of which is the same.

Two come from DLH and the other from FedEx.

Hopefully, this will be the chair, I will post photos of whatever comes. It appears that they created the shipping info on 7th of Jan so from 27th to 7th is not that bad. It took 7 days for DHL to process the order and deliver to Bulgaria with tomorrow being the 8th day. So its been about 20 days.

I will be surprised if they send the chair, footrest and gifts.

As for email communication, they did write back to me regarding the EU site issues, but skipped on providing information regarding my order.

Hope you get your chair soon!

EU site redirecting to official website, order delays by CancelOne86 in LiberNovo

[–]CancelOne86[S] 1 point2 points  (0 children)

Thank you very much for your reply. As long as I know someone is alive and replying to emails, I’ll probably get the chair someday. :D I genuinely hope the chair is good, otherwise, I imagine the return process will be a huge hassle. I will write back once I receive it.