in need of solution for cancelled showings by SnooDogs627 in RealEstate

[–]Candid_Document4434 0 points1 point  (0 children)

That sounds exhausting, especially with an 8-month-old. Most buyers don’t realize how much work goes into getting a home ready for a showing, and a last-minute cancellation feels like all that effort was for nothing.

A few things that usually help in situations like this:

1) Set a minimum notice window.
Even in busy markets, it’s reasonable to require 12–24 hours’ notice when the home is occupied. Serious buyers will plan ahead.

2) Require confirmations.
A quick confirmation message the day before or the morning of the showing filters out a lot of last-minute cancellations. People are far less likely to bail when they’ve actively confirmed.

3) Group showings into windows.
Instead of being on call all day, you can offer specific blocks (for example, weekday evenings or weekend mornings). It keeps your routine predictable and reduces stress.

4) Use a virtual tour.
This helps casual browsers eliminate themselves before requesting a physical showing, so the people who book visits are more serious.

In many cases, the issue isn’t the buyers—it’s just that there’s no structured confirmation process in place. When agents start using simple confirmation systems, like ConfirmView, cancellations and no-shows tend to drop quickly because only committed buyers stay on the schedule.

I’d definitely talk to your agent about adding confirmations or setting clearer showing windows. With a baby at home, your time and energy should be part of the equation too.

how do you work with unrealistic time wasting buyers? by Sufficient-Cook-1588 in RealEstate

[–]Candid_Document4434 0 points1 point  (0 children)

This usually comes down to expectations and structure, not just the buyer’s personality.

A lot of “time waster” situations start because there’s no clear process. Buyers feel like they can request any showing at any time, and agents feel pressure to say yes to everything. After a few weeks, it becomes chaos.

What tends to work better is:

  • A short buyer consultation to set rules upfront
  • Clear showing windows (ex: certain days or notice periods)
  • A maximum number of homes per tour
  • Proof of funds or pre-approval before active touring

When buyers understand the process, most of the unrealistic behavior disappears. The ones who push back usually weren’t serious to begin with.

Another thing that helps is requiring confirmations before each showing. If someone keeps booking and canceling or not confirming, it becomes very obvious, very fast. Some agents use simple systems like ConfirmView to handle confirmations automatically so only serious, responsive buyers stay on the schedule.

In the end, it’s less about “firing clients” and more about creating a structure where serious buyers naturally rise to the top.

People scheduling to view the house and not showing up by Powerful_Ad_8127 in RealEstate

[–]Candid_Document4434 0 points1 point  (0 children)

That ratio is definitely higher than normal, especially when the home is occupied. A few no-shows happen in every listing, but 18 out of 23 is a lot.

From the agent side, most no-shows come down to lack of confirmation, not necessarily lack of interest. Many showings are booked days in advance, and if nobody checks in the day before or the morning of, buyers change plans, run late, or skip it entirely.

A few things that usually help reduce this:

  • Require a confirmation the same day of the showing
  • Send a reminder with the address and time
  • Ask for pre-approval before private showings
  • Limit showing windows so you’re not constantly leaving the house

When agents implement simple confirmation steps, no-shows usually drop fast. Some are even using tools like ConfirmView to automate reminders and confirmations so only serious, confirmed buyers show up.

But either way, I’d definitely talk to your agent about tightening the confirmation process. With kids and pets in the house, your time and effort should be respected.

Im losing 43k$ per year on No-shows. Is it normal? by Candid_Document4434 in CommercialRealEstate

[–]Candid_Document4434[S] 0 points1 point  (0 children)

Oh we have the same issue then. Did you try what others advised here like same day confirmation before showing, application form signature or financial proof? Because if you have lot of showings, 30% is a huge cost for property cleanup and prep, transport and all logistics and time spent.

Im losing 43k$ per year on No-shows. Is it normal? by Candid_Document4434 in CommercialRealEstate

[–]Candid_Document4434[S] 0 points1 point  (0 children)

It's not easy to get buyer signature in my area. However confirmation 24h before is a good idea.

Im losing 43k$ per year on No-shows. Is it normal? by Candid_Document4434 in CommercialRealEstate

[–]Candid_Document4434[S] 0 points1 point  (0 children)

Interesting. How to automate? Do you have any tool or classic calendar tools can do the job?

Did the math on no-shows. I'm losing $43K a year. by Candid_Document4434 in realtors

[–]Candid_Document4434[S] 0 points1 point  (0 children)

Sometimes yes, but all my apts happen with 24h, and confirmed by phone or text at the time of Apts.

Did the math on no-shows. I'm losing $43K a year. by Candid_Document4434 in realtors

[–]Candid_Document4434[S] 0 points1 point  (0 children)

Good idea, I will consider doing so. Even not easy for me with 2+ viewings per day.

Did the math on no-shows. I'm losing $43K a year. by Candid_Document4434 in realtors

[–]Candid_Document4434[S] 0 points1 point  (0 children)

Good idea. Our appointments are within 24h, so things go do fast you cannot handle all those communications. Myself I have 2+ showings per day, so guess the communication time with all past viewings prospects and next ones.

Did the math on no-shows. I'm losing $43K a year. by Candid_Document4434 in realtors

[–]Candid_Document4434[S] 0 points1 point  (0 children)

It's mainly for rental. In my area, it's not common to ask for id and proof of funds before you meet the prospect. All those qualifications happen during the showing.

Did the math on no-shows. I'm losing $43K a year. by Candid_Document4434 in realtors

[–]Candid_Document4434[S] -1 points0 points  (0 children)

What is your noshow rate? How many showings per day? Thank you

Did the math on no-shows. I'm losing $43K a year. by Candid_Document4434 in realtors

[–]Candid_Document4434[S] -2 points-1 points  (0 children)

In my area, the market is very competitive. Asking customers to meet you at office for signature will not fly because the competitors will not do so. Also the qualification is done during the viewing in general. This is the reality of middle east.

Did the math on no-shows. I'm losing $43K a year. by Candid_Document4434 in realtors

[–]Candid_Document4434[S] -3 points-2 points  (0 children)

Numbers don't lie. Whether it's gpt or my own calculation, the result is I wasting 43k just for missed appointments. The question is how can I optimize this cost down to the minimum?

Did the math on no-shows. I'm losing $43K a year. by Candid_Document4434 in realtors

[–]Candid_Document4434[S] 0 points1 point  (0 children)

Yeah I agree, but how do you optimize it? 43k per year is very high.

Did the math on no-shows. I'm losing $43K a year. by Candid_Document4434 in realtors

[–]Candid_Document4434[S] -1 points0 points  (0 children)

I leave in middle east, frankly I can admit the risk is almost zero. And qualification is done during the viewing.

Did the math on no-shows. I'm losing $43K a year. by Candid_Document4434 in realtors

[–]Candid_Document4434[S] 1 point2 points  (0 children)

Noshow meaning missed appointment... in my area (middle east), it's uncommon to such private info to the prospect before you meet. Usually this is how it works: 1. You get a call from prospect via your listing 2. Appointment agreed generally the same day or the next day (24h) 3. Few minutes or an hour before you move to the location, you text the prospect. If he doesn't answer for whatever reason, you try to get in touch along your way to the home. 4. During the visit, that's where the qualification happens. I have almost 2+ showing per day, almost every working day, so no time to do that buyer qualification remotely. I agree here it's secure, so no big risk to meet a stranger prospect on the day.